Gatehouse Attendant

About the role

The Gatehouse Attendant ensures a welcoming environment for residents and guests and is of the utmost importance in delivering service to the community. We are looking for outstanding customer service professionals to join our team as full‑time Gate Attendant staff members. Work location: Reno, NV.

Responsibilities

• Greet residents, vendors, and guests as they enter the community with the highest level of customer service.
• Maintain regular and positive communication with each residents, vendors, and guests, and abide by the culture created to enhance, and promote daily positive interaction among members of the FirstService team.
• Ensures that the telephone is answered properly and messages are handled promptly, courteously, and accurately.
• Report safety, mechanical or operational concerns to the Community Manager.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police or fire departments in