Gas Operations Supervisor

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth.

About the role

In this important role you will effectively lead a service and operations workforce, focusing on obtaining organizational objectives within the guidelines of providing safe, reliable natural gas utility service to customers.

Location: Papillion, Nebraska. Relocation assistance is available based on individual circumstances.

Responsibilities

• Proactively promote and lead safety initiatives in all phases of operations and in compliance with DOT, State, and Company standards.
• Supervise, schedule, train, and develop front-line employees performing work in the areas of construction, maintenance, appliance repair, and customer and administrative support.
• Manage employee & labor relations issues at the operational level, with assistance from Human Resources.
• Lead all aspects of and ensure the completion of all regulated/mandated work.
• Respond to and resolve customer requests and issues while providing top tier customer service.
• Actively participate in maintaining favorable community relations.
• Actively sponsor or lead continuous improvement efforts and build a positive environment that empowers all employees to continuously improve.
• Make daily decisions that positively impact capital and maintenance programs including external contractors.
• Respond to emergency situations and participate in the emergency on-call rotation schedule.
• Provide technical, financial, and operational expertise.
• Maintain training records and compliance documentation.
• Other duties as assigned.

Requirements

• Bachelor's Degree in business management, engineering or related field or equivalent combination of education and experience.
• Minimum of three years of utility industry, gas operations, or other relevant experience.

Skills

• Strong leadership skills including coaching and engaging employees.
• Strong communication and presentation skills.
• Ability to connect with a wide variety of audiences.
• Ability to be effective in a fast-paced environment.
• Financial management, budgetary, planning, and forecasting skills.
• Ability to independently manage multiple tasks.
• Strong problem resolution and project management skills.
• Proficient computer skills (word processing, spreadsheets, presentation software).
• Ability to participate in cross-functional teams and manage external contractors.
• Excellent collaboration and customer service skills.

Pay

$105,750 - $174,450 (full pay range for this position; pay is based on job-related knowledge, skills, experience, and internal equity).

Benefits

• Annual discretionary bonuses
• 401(k) with 6% company match and up to 9% company retirement contribution
• Tuition reimbursement
• Generous paid time off benefits, including paid holidays and parental leave
• Company paid life insurance and disability benefits (short and long term)
• Critical illness, accident & group hospital insurance
• Pet insurance
• Employee assistance program and well-being benefits
• Competitive medical, dental and vision insurance