Operations Supervisor

KEY ESSENTIAL FUNCTIONS

• Supervise operation aides and has hiring and firing responsibility for staff that under their supervision.
• Cookordination and verification of client movement with operations aides and counseling staff.
• Ensure clients participate in chores.
• Work with operation aides to provide client work assignments.
• Work with staff to coordinate client activities of daily living needs.
• Documents status of facility in communication log book.
• Monitor client conduct and overall behavior during tour of duty.
• Cookordinate with admissions and residential director client room changes, group room assignments and lounge activities.
• Assist with conducting searches for contraband according to established organizational policy.
• Coordinate with facilities manager to report any room needs through a work order.
• Assist with new client orientation to the facility.
• Cookordinate client work activities including assigning chores and working with floor captains.
• Cookordinate client events.
• Assist with rounds on an hourly basis to assess clients conduct plus ensure the ongoing safety and cleanliness of the facility.
• Participate in weekly House meetings with clients to discuss/address any housing needs.
• Participate in various meetings (daily huddle, case conferences, multidisciplinary team meeting).
• Ensure office supply inventory, distribution and equipment maintenance.
• Develop coverage schedule and ensure coverage is obtained for all shifts.
• Work alongside facilities team to address any concerns with client rooms and common spaces.

REQUIREMENTS

• High School Diploma required.
• Associate/Bachelor’s degree is preferred.
• Minimum of two (2) years of supervisory experience.
• Minimum of two years of experience working in Substance use/Mental Health field with women.
• Valid unrestricted OASAS certification as a CASAC-T/CASAC-Counselor is a plus.
• Must obtain Mandated reporter (2 hours) prior to hire date.
• Excellent organizational, reporting, recordkeeping skills.
• Ability to effectively communicate orally and in writing.
• Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
• Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements.
• Must be available to work overnight as needed or when the staff work schedule changes to meet facility needs.
• Bilingual – Spanish speaking a plus.