GAMING SECURITY MANAGER (Job ID 52651)

State of New Hampshire Lottery and Gaming Commission, Investigation and Compliance Division, 14 Integra Drive, Concord, NH 03301

$25.40/hour - $34.14/hour

About the role

Plans, directs, and administers the New Hampshire Lottery Commission's information security, gaming security, compliance, and operational integrity programs. Serves as the agency's lead administrator for gaming security compliance, business continuity, disaster recovery, vendor risk management, and operational integrity initiatives. Supervises assigned staff and coordinates with internal and external stakeholders to safeguard Lottery and iLottery operations, ensuring compliance with applicable laws, regulations, contractual requirements, and agency policies.

In this role, you'll work across the organization and with state agencies, law enforcement, vendors, retailers, and industry partners to oversee gaming security, information security, business continuity, disaster recovery, and operational risk programs. You'll coordinate compliance initiatives, support investigations, oversee vendor and retailer due diligence, guide business continuity planning, and help strengthen the safeguards that ensure the integrity and reliability of Lottery operations.

Responsibilities

• Develops, implements, coordinates, and administers agency information security, privacy, business continuity, and compliance programs in collaboration with the New Hampshire Department of Information Technology (DoIT), Department of Administrative Services (DAS), the Multi-State Lottery Association (MUSL), the Tri-State Lotto Commission, and other stakeholders to ensure compliance with applicable laws, regulations, contractual obligations, agency policies, and industry standards.
• In coordination with the Chief Compliance Officer (CCO), oversees and coordinates MUSL Rule 2 compliance, gaming security, iLottery security, and related programs to protect the integrity, security, and performance of Lottery systems and operations.
• Oversees the implementation of MUSL Rule 2 requirements by coordinating prize validation reviews, security, operational and compliance audits, maintaining required documentation, and ensuring corrective actions and compliance initiatives are completed.
• Exercises independent judgment in administering assigned programs and provides direct supervision of the Investigations and Compliance Section (ICS) Operations Team and the Shipping Operations Manager, ensuring compliance with regulatory requirements, operational procedures, workforce management practices, and performance objectives.
• Oversees Lottery information system security by monitoring threats and vulnerabilities, evaluating emerging risks, administering user access permissions, conducting access audits, and recommending security improvements.

Requirements

• Bachelor's degree and 1 year of experience OR equivalent combination of 5 years of education and experience after completion of high school.
• Education and experience must be in operations management, gaming security, IT program management focusing on security and systems integrity, logistics, regulatory or compliance management.
• 2 years of experience must have been in a supervisory, management, or administrative capacity.
• Valid driver's license and/or access to transportation.
• State of New Hampshire defensive driving certificate required or obtained upon hire.

Preferred Qualifications

• Knowledge of federal regulations and statewide information security laws, rules, and standards established by the State of NH.
• Master's degree from an accredited institution with major study in Information Technology, Computer Science, or Business Administration.
• Demonstrated experience with program administration, program planning, and evaluation.

Pay

$25.40/hour - $34.14/hour