Gaming Attendant (FT) $10/hr

Location: Calvert, KY

About the role

Marshall Yards Racing & Gaming is a newly constructed facility in Calvert City, Kentucky at the intersection of I-69 and I-24. The property features nearly 240 state-of-the-art historical racing machines (“HRMs”), a sports bar, a retail sportsbook, simulcast wagering, and food and beverage offerings.

The Gaming Attendant is responsible for safeguarding gaming assets while delivering outstanding customer service with a heavy emphasis on processing jackpot payouts quickly and accurately. This position plays a key role in creating a fun, engaging gaming experience by assisting guests, supporting marketing promotions, and ensuring compliance with all gaming regulations.

Responsibilities

• Provide a fun, engaging, and welcoming gaming experience for guests.
• Conduct yourself in a manner that reflects positively on the property and encourages the same from others.
• Provide change to customers promptly and accurately.
• Witness and verify gaming jackpots.
• Perform jackpot payouts and paper fills.
• Make minor repairs to gaming equipment as needed.
• Monitor assigned gaming areas for illegal activity, suspicious behavior, or policy violations, and report findings promptly.
• Be comfortable working in smoking areas for extended periods.
• Perform other duties as assigned.

Requirements

• 1 year of customer service experience required; prior gaming experience preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license.
• Excellent oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the position.
• Must be able to work an alternate schedule with a minimum of two (2) weeks’ notice.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• May be required to lift, push, and pull up to 25 lbs.
• Noise level in the work environment is usually moderate to loud.
• Required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.

Pay

$10/hr