Game Support / Guest Experience Team

About the role

This position is responsible for managing the company's social media presence and driving engagement through strategic content creation and community management.

Responsibilities

• Create and execute social media campaigns to increase brand awareness and customer engagement.
• Analyze social media metrics to inform future strategy and improve performance.
• Collaborate with cross-functional teams to develop cohesive messaging across platforms.
• Monitor and respond to customer inquiries and feedback on social media channels.
• Stay updated with industry trends and best practices in social media marketing.

Requirements

• Bachelor's degree in Communications, Marketing, or related field.
• Minimum 3 years of experience in social media management or similar role.
• Strong understanding of digital analytics tools and platforms.
• Excellent written and verbal communication skills.
• Experience with content creation and editing.
• Ability to work independently and manage multiple projects simultaneously.

Qualifications

• Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.
• Experience with SEO and content optimization.
• Knowledge of Google Analytics and other web analytics tools.
• Understanding of social media advertising platforms like Facebook Ads, Instagram Ads, and LinkedIn Ads.

Skills

• Strategic thinking and problem-solving skills.
• Attention to detail and ability to meet deadlines.
• Strong organizational and project management skills.
• Ability to work well in a team environment.
• Experience with video editing software (e.g., Adobe Premiere Pro).

Benefits

Flexible working hours, professional development opportunities, and a casual dress code.

Pay

Competitive salary commensurate with experience and qualifications.

Schedule

Full-time position with a flexible schedule to accommodate remote work.