Game Support / Guest Experience Team
Puttshack · Edina, MN · 1 mo ago
On-siteCustomer ServiceFull-time
About the role
This position is responsible for managing the company's social media presence and driving engagement through strategic content creation and community management.Responsibilities
- Create and execute social media campaigns to increase brand awareness and drive traffic to the website.
- Monitor and respond to customer inquiries and feedback on social media platforms.
- Analyze social media metrics to inform future strategy and improve performance.
- Collaborate with cross-functional teams to align social media goals with overall business objectives.
Requirements
- Bachelor's degree in Communications, Marketing, or a related field.
- Minimum of 3 years of experience in social media management or a closely related field.
- Strong understanding of digital marketing principles and analytics tools.
- Excellent written and verbal communication skills.
- Experience with social media platforms such as Facebook, Instagram, Twitter, and LinkedIn.
- Proficiency in Google Analytics and other web analytics tools.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Knowledge of SEO best practices and how to optimize content for search engines.
- Experience with content creation and copywriting.
- Strategic thinking and problem-solving skills.
- Attention to detail and ability to manage multiple tasks efficiently.
- Strong organizational and project management skills.
- Ability to work independently and as part of a team.
- Competitive salary commensurate with experience.
- Flexible working hours.
- Professional development opportunities.
- Health insurance coverage.
- Employee discounts on products/services.