Jobs · Customer Service · Missouri

Game Support / Guest Experience Team

Puttshack · St Louis, MO · 4 days ago
On-siteCustomer ServiceFull-time

About the role

This position is responsible for managing the company's social media presence and driving engagement through strategic content creation and community management.

Responsibilities

  • Create and execute social media campaigns to increase brand awareness and drive traffic to the website.
  • Monitor and respond to customer inquiries and comments on social media platforms.
  • Analyze social media metrics to inform future strategy and improve performance.
  • Collaborate with cross-functional teams to ensure consistent messaging across all channels.

Requirements

  • Bachelor's degree in Communications, Marketing, or related field.
  • Minimum of 3 years of experience in social media management or similar role.
  • Strong understanding of digital marketing principles and analytics tools.
  • Excellent written and verbal communication skills.
  • Experience with social media advertising and analytics platforms.

Qualifications

  • Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.
  • Knowledge of SEO best practices and how to optimize content for search engines.
  • Ability to work independently and manage multiple projects simultaneously.
  • Experience with content creation and graphic design.

Skills

  • Strategic thinking and problem-solving skills.
  • Attention to detail and ability to meet deadlines.
  • Strong organizational and project management skills.
  • Ability to work in a fast-paced environment.

Benefits

Flexible working hours, professional development opportunities, and a casual dress code.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with a flexible schedule to accommodate remote work.

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