Game Support / Guest Experience Team
Puttshack · St Louis, MO · 4 days ago
On-siteCustomer ServiceFull-time
About the role
This position is responsible for managing the company's social media presence and driving engagement through strategic content creation and community management.Responsibilities
- Create and execute social media campaigns to increase brand awareness and drive traffic to the website.
- Monitor and respond to customer inquiries and comments on social media platforms.
- Analyze social media metrics to inform future strategy and improve performance.
- Collaborate with cross-functional teams to ensure consistent messaging across all channels.
Requirements
- Bachelor's degree in Communications, Marketing, or related field.
- Minimum of 3 years of experience in social media management or similar role.
- Strong understanding of digital marketing principles and analytics tools.
- Excellent written and verbal communication skills.
- Experience with social media advertising and analytics platforms.
Qualifications
- Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.
- Knowledge of SEO best practices and how to optimize content for search engines.
- Ability to work independently and manage multiple projects simultaneously.
- Experience with content creation and graphic design.
Skills
- Strategic thinking and problem-solving skills.
- Attention to detail and ability to meet deadlines.
- Strong organizational and project management skills.
- Ability to work in a fast-paced environment.