Jobs · Customer Service · Illinois

Game Support / Guest Experience Team

Puttshack · Oak Brook, IL · 4 wk ago
On-siteCustomer ServiceFull-time

About the role

This position is responsible for managing the company's social media presence and driving engagement through strategic content creation and community management.

Responsibilities

  • Create and execute social media campaigns to increase brand awareness and drive traffic to the company’s website.
  • Monitor and respond to customer inquiries and comments on social media platforms.
  • Analyze social media metrics to inform future strategy and improve performance.
  • Collaborate with cross-functional teams to ensure alignment on marketing goals and objectives.

Requirements

  • Bachelor’s degree in Communications, Marketing, or a related field.
  • Minimum 3 years of experience in social media management or a similar role.
  • Strong understanding of digital marketing principles and analytics tools.
  • Excellent written and verbal communication skills.
  • Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.
  • Qualifications

    • Experience with SEO and content optimization.
    • Knowledge of graphic design and video editing software.
    • Ability to manage multiple projects simultaneously.
    • Passion for current trends in social media and digital marketing.

    Skills

    • Strategic thinking and problem-solving.
    • Attention to detail and ability to meet deadlines.
    • Team player with strong interpersonal skills.
    • Ability to work independently and manage time effectively.

    Benefits

    Flexible working hours, professional development opportunities, and a casual dress code.

    Pay

    Competitive salary commensurate with experience.

    Schedule

    Full-time position with a flexible schedule.

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