Jobs · Customer Service · Georgia

Game Support / Guest Experience Team

Puttshack · Atlanta, GA · 3 days ago
On-siteCustomer ServiceFull-time

About the role

This position is responsible for managing the company's social media presence and driving engagement through strategic content creation and community management.

Responsibilities

  • Create and execute social media campaigns to increase brand awareness and drive traffic to the website.
  • Monitor and respond to customer inquiries and comments on social media platforms.
  • Analyze social media metrics to inform future strategy and improve performance.
  • Collaborate with cross-functional teams to align social media goals with overall business objectives.

Requirements

  • Bachelor's degree in Communications, Marketing, or a related field.
  • Minimum of 3 years of experience in social media management or a closely related field.
  • Strong understanding of digital marketing principles and analytics tools.
  • Excellent written and verbal communication skills.
  • Experience with social media platforms such as Facebook, Instagram, Twitter, and LinkedIn.
  • Qualifications

    • Proven ability to manage multiple projects simultaneously.
    • Ability to work independently and as part of a team.
    • Knowledge of SEO best practices and how to optimize content for search engines.
    • Experience with content creation and graphic design.

    Skills

    • Proficiency in Google Analytics and other web analytics tools.
    • Experience with social media advertising platforms like Facebook Ads Manager and Google Ads.
    • Understanding of data-driven decision making and its impact on social media strategy.

    Benefits

    • Competitive salary commensurate with experience.
    • Flexible working hours.
    • Health insurance coverage.
    • Annual performance review and opportunities for professional development.

    Pay

    The base salary range for this position is $50,000 - $75,000 annually, depending on experience and qualifications.

    Schedule

    Full-time position with a flexible schedule to accommodate both day and night shifts.

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