Game Day Representative - Army West Point

About the role

The Role: The Game Day Representative is responsible for creating and executing premium tailgate packages at Army West Point. The candidate should be self-motivated, entrepreneurial, and a positive professional.

Responsibilities

• Deliver a welcoming and elevated game day experience by engaging guests with a professional and approachable demeanor.
• Tailgate Support Services: Assist with the delivery and placement of tailgate equipment to designated locations, maintain the presentation of assigned areas, and routinely check in with guests to anticipate and fulfill needs.
• Guest Services Operations: Support the welcome/check-in area by providing directions, answering questions, and ensuring a seamless arrival experience for all guests.
• Uphold service standards consistent with Legends Global, demonstrating attention to detail, accountability, and a commitment to creating memorable experiences.
• Respond to guest inquiries and requests in a timely and solutions-oriented manner, resolving any issues with professionalism and sound judgment.
• Partner with event leadership to execute game day operations, including setup, breakdown, inventory management, and overall site readiness.
• Take initiative in supporting guest needs and maintaining a high level of hospitality throughout the event.
• Maintain a clean, organized, and visually appealing environment across all tailgate areas, ensuring the space consistently reflects premium service standards.

Qualifications

• Demonstrates a team-first attitude with a focus on fostering a cooperative and productive work environment.
• Resourceful, innovative, and forward-thinking, with an entrepreneurial spirit.
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
• Availability to work all home games throughout the season (September through late November) is required.
• Comfortable working outdoors in a variety of weather conditions.
• Must be at least 18 years old and able to commit to approximately 10–20 hours per week.
• Ability to work nights and weekends.
• Comfortable standing and walking for extended periods.
• Able to lift to 50 pounds and assist with carrying, setting up, and moving equipment.

Education and/or Experience

• 1-2 years of relevant hospitality/special events sales experience.

Working Conditions

• Location: On Site – Army West Point (New York, NY).
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Legends Global offers competitive compensation and benefits, including:

• Hourly: $16.00 per hour.

Pay

Hourly: $16.00 per hour.

Schedule

On Site – Army West Point (New York, NY)

Skills

• Self-motivated.
• Entrepreneurial.
• Positive professional demeanor.
• Interpersonal skills.
• Team-first attitude.
• Resourceful, innovative, and forward-thinking.
• Attention to detail.
• Accountability.
• Commitment to creating memorable experiences.
• Professionalism and sound judgment.
• Initiative in supporting guest needs.
• Clean, organized, and visually appealing environment.
• Comfortable working outdoors in a variety of weather conditions.
• Ability to work nights and weekends.
• Standing and walking for extended periods.
• Lifting to 50 pounds and assisting with carrying, setting up, and moving equipment.

Benefits

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.