Future Opening: Clinic Administrator / Clinic Manager
About the role
AFC Urgent Care is seeking a dedicated and organized Clinic Administrator to lead daily operations at one of our dynamic locations. The ideal candidate will play a pivotal role in ensuring the clinic delivers exceptional patient care while maintaining operational efficiency.
Responsibilities
- Recruit, hire, and complete onboarding processes and training for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
- Supervise, evaluate, and execute performance evaluations of non-provider staff
- Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
- Ensure staff compliance with company policies and procedures and state and federal rules and regulations
- Lead and organize staff meetings, daily huddles, and in-service programs
- Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
- Ensure compliance with front office procedures and accuracy of financial transactions
- Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
- Maintain and organize key performance indicators and put programs in place for continual improvement
Requirements
- Clinical experience as an RN, LPN or CMA along with Supervisory clinical experience.
- OR
- Bachelor's degree in Health Care Management.
- A minimum of two years experience working in a supervisory role in a medical office preferred
- A minimum of two years experience working on clinical side of a medical clinic
- Strong interpersonal, communication, and problem-solving skills.
- Ability to multitask and adapt in a fast-paced medical setting.
- Ability to deliver high levels of customer service and achieve customer satisfaction
- Understanding of compliance and regulatory guidelines
- Knowledge of medical billing, compliance, and operational best practices is a plus.
Qualifications
- Experience with medical billing and coding
- Proficiency in Microsoft Office Suite
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
Benefits
- Competitive salary
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Retirement benefits
- Employee referral incentives
- Great small business work environment
- Additional perks!
Pay & Schedule
- Salary range: $50,000 - $70,000 annually
- Hours: Typically Monday through Friday, 8:00 AM - 5:00 PM, with some evening and weekend shifts as needed
Schedule
- Full-time position
Skills
- Strong leadership and supervisory skills
- Effective communication and interpersonal skills
- Attention to detail and ability to manage multiple tasks
- Knowledge of healthcare regulations and compliance
Benefits
- Medical, dental, and vision insurance
- Disability and life insurance
- Matching 401(k)
- Flexible schedule
- Professional development opportunities
Company Information
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 400 clinics and 1200 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
Equal Opportunity Employer
We are an Equal Opportunity Employer.