Clinic Manager

About the role

Vos Collection is a curated collection of the most recognized leaders in medical aesthetics, redefining the standard of excellence by providing patients consistent, remarkable outcomes that help make them feel more like themselves. Our core values are: RESPECT, EXCELLENCE, COMMUNITY, INNOVATION, AGILITY.

Responsibilities

• Oversees all aspects of practice operations to ensure seamless, efficient, and patient-centered experiences across all service lines.
• Partners closely with clinical and operational leaders to ensure alignment with organizational goals, brand standards, and compliance requirements.
• Owes the practice’s P&L, with accountability for revenue growth, profitability (EBITDA), and operational efficiency.
• Develops and executes strategic initiatives to drive patient acquisition, retention, and satisfaction.
• Provides leadership to the clinical and administrative teams—fostering engagement, accountability, and a culture of excellence.
• Led performance management processes, including goal setting, coaching, and career development.
• Analyzes financial and operational data to identify trends, forecast performance, and recommend improvements.
• Oversees inventory and cost control systems to ensure accuracy, minimize waste, and maintain appropriate stock levels.
• Collaborates with Regional or Corporate leadership to develop short-term objectives and long-range strategic plans.
• Champions continuous improvement and operational best practices, ensuring the practice remains compliant, efficient, and innovative.
• Serves as the key point of contact for internal and external stakeholders, representing the practice with professionalism and leadership.

Requirements

• Experience in an outpatient surgery center setting is highly preferred — with a deep understanding of operational flow, compliance, and patient experience in a procedural environment.
• Bachelor’s degree in Business Administration, Healthcare Management, or a related field required.
• Minimum of three years of progressive leadership experience within a medical aesthetics practice strongly preferred.
• Strong knowledge of Practice Management Systems (PMS), Electronic Medical Records (EMR), and provider scheduling workflows — including optimization of provider templates, daily scheduling efficiency, and system reporting.
• Proven experience managing budgets, P&L, and operational performance metrics.
• Demonstrated success in people leadership, including recruitment, development, and performance management.
• Strong business acumen with the ability to analyze data, identify opportunities, and drive results.
• Comfortable leading a team in a metrics-driven environment, with focus on KPIs such as patient retention, conversion, and profitability.
• Excellent communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
• Strategic thinker with the ability to balance patient experience, team engagement, and business outcomes.
• Passion for leadership, professional growth, and the development of others.
• Customer service-oriented mindset and commitment to excellence in patient care.
• Adaptable, proactive, and solutions-focused in a fast-paced and evolving environment.

Qualifications

• Passionate about leadership, professional growth, and the development of others.
• Customer service-oriented mindset and commitment to excellence in patient care.
• Adaptable, proactive, and solutions-focused in a fast-paced and evolving environment.

Skills

• Leadership skills
• People management
• Financial analysis
• Operational efficiency
• Strategic planning
• Team collaboration
• Customer service
• Adaptability
• Solutions-focused approach

Benefits

• 401(k) with matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Pay

Monday – Friday, 8am-5pm, full time, Full-time, permanent

Schedule

In person