Future Lead Wellness Sales Specialist - FT

About the role

We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well-being intersect. And now, we’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths.

Responsibilities

• Lead personalized consultations to understand each guest’s wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
• Support daily Retreat operations including check-in, transitions, and front desk excellence.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.

Requirements

• 1-3 years of experience in sales, guest services, or a wellness-focused environment.
• Previous experience in membership/package/gift cards/product sales is highly desired.
• Natural ability to connect, listen, and inspire trust.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.

Qualifications

• Minimum of one-two weekend shifts a month (Friday, Saturday and or Sunday).

Skills

• Excellent communication skills.
• Ability to build rapport and trust with clients.
• Strong organizational and multitasking skills.
• Customer service orientation.

Benefits

• Digital Workspace
• Opportunity for advancement
• Paid training
• Employee discounts
• Stunning Retreats
• Competitive pay with commission and bonus opportunities
• Flexible Scheduling
• Growth Opportunities

Pay

• Competitive salary

Schedule

• 6–8-hour day and evening shifts
• Full and part-time positions available

Company

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Heights Wellness Retreat, we believe wellness starts from within and that includes our team. We are more than a spa. We are a full wellness destination offering therapeutic massage, advanced skincare, and innovative wellness technologies.

Every service we deliver is designed to create a meaningful experience for our guests and a supportive, growth-focused environment for our team. This is a place where your skills are valued, your career is nurtured, and your well being matters.

This is where your career in wellness can grow. Let us help you rise.

Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.