Furniture Technician

Benefits

• Employee Stock Ownership Program (ESOP)
• Dental insurance – affordable with no waiting period
• Employee discounts – generous discount on all merchandise
• Health insurance – affordable with two plan options: PPO 2000 or HSA 3000
• Vision insurance – quality coverage for low cost
• Wellness resources
• Life insurance – $10,000 policy paid in full by the company
• 401K plan – all administrative fees paid by the company
• Paid Time Off – competitive policies

Responsibilities

• Customer Work Orders
• Call all scheduled customers between 8 am and 10 am
• Run all calls that are scheduled for the day
• Perform quality repairs such as:
• Repair and/or touch up of leather
• Repair or sewing of fabric
• Replace reclining mechanisms
• Wood burn in and touch‑up
• Repair and reinforce furniture frames
• Case good assembly
• Perform bedding inspections
• Order parts and put comments in work order from the customer’s home
• Finalize all billing notes from the customer’s home (symptom – work performed – parts used – labor amount)
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time frame.

Skills

• A self‑starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well‑being, public confidence in, and image of the Company in mind at all times

Qualifications

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Schedule

Job Type: Full‑Time/Regular