Furniture Technician

About the role

At Big Sandy Superstore, our success is based primarily on the quality of people on our team and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. As a Furniture Technician you will be responsible for providing high quality repairs for every customer.

Responsibilities

• Call all scheduled customers between 8 am and 10 am
• Run all calls that are scheduled for the day
• Perform quality repairs such as; repair and or touch up of leather; repair or sewing of fabric; replace reclining mechanisms; wood burn in and touch-up; repair and reinforce furniture frames; case good assembly; perform bedding inspections; order parts and put comments in work order from the customer's home; finalize all billing notes from the customer's home (symptom – work performed - parts used – labor amount)
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time frame.

Qualifications

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Skills

• A self-starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times

Benefits

• Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance - Affordable dental insurance with NO waiting period.
• Vision Insurance - Quality vision coverage for very little cost.
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• Employee Stock Ownership Program (ESOP)
• Paid Time Off - Competitive paid time off policies.
• Employee Discount - Generous employee discount on ALL merchandise.
• Wellness resources

Schedule

Full-Time/Regular