Funeral Director

Job Responsibilities

• Arranges calls to deceased next of kin and confirms details.
• Performs removals or transfers according to company standards.
• Greets next of kin and escorts them to the meeting space.
• Facilitates Arrangements Conferences, discussing needs and desired outcomes.
• Promotes funeral, cemetery, and crematory services and merchandise.
• Transitions Arrangements Conferences to Funeral Services Counseling.
• Presides over visitation, funeral, and graveside services.
• Visually inspects Services Arrangements against contractual arrangements.
• Interacts with the family to fulfill their death care requests.
• Performs event planning responsibilities, including resource planning and ordering.
• Prepares and cleans event rooms, and delivers family memorabilia.
• May perform various attendant duties.
• Works under general guidance and collaborates with peers or manager for assistance.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record.
• Industry experience is preferred.

Minimum Requirements

Education & Licenses:

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record required to operate company owned vehicles.

Experience:

• Industry experience is preferred.

Knowledge, Skills & Abilities:

• Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives.
• Positive attitude, drive to continually advance understanding of the industry and business, highly self-motivated.
• Builds professional and trusting business relations.
• Professional written and verbal communication skills.
• Public speaking skills with the ability to influence and gain consensus.
• Proficient using databases in automated processes.
• Proficient MS Office skills.

Work conditions:

• Environment - Work is both indoors and outdoors during all seasons and weather.
• Attire - professional business attire required when in contact with families.
• Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings.
• Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.

Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.