Funeral Director

Job Responsibilities

• Arranges calls to deceased next of kin and confirms details.
• Assists in the removal or transfer of the deceased, ensuring compliance with company standards.
• Cares for the deceased respectfully and updates removal status in software.
• Greets next of kin and escorts them to the meeting space.
• Facilitates Arrangements Conferences, discussing life insurance, benefits, and funeral merchandise.
• Presents cemetery options, pricing, and contract completion to clients.
• Directs services, presiding over visitations, funerals, and graveside services.
• Visually inspects Services Arrangements against contractual agreements and next of kin expectations.
• Interacts with the family to fulfill their death care requests and promotes pre-need services.
• Planners and executes event planning responsibilities, including resource planning and ordering of music, flowers, or catering.
• Prepares event rooms, sets up decor, and cleans up after events.
• Performs various attendant duties such as parking lot attendant, driver, usher, pallbearer, or courier.
• May attend community or charity events to represent the location or market.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record.
• Industry experience is preferred.
• Positive attitude, drive to advance industry knowledge, and self-motivation.
• Professional written and verbal communication skills.
• Public speaking skills to influence and gain consensus.
• Proficiency in databases and MS Office applications.
• Flexibility to work outside of normal business hours and occasional nights and weekends.

Location

US-MI - Rochester