Funeral Director

Job Responsibilities

• Arranges calls to deceased next of kin and confirms details.
• Performs removals or transfers according to company standards.
• Cares for the deceased respectfully and updates removal status.
• Greets next of kin and escorts them to the meeting space.
• Facilitates Arrangements Conferences, discussing needs and desired outcomes.
• Promotes funeral, cemetery, and crematory services and merchandise.
• Transitions Arrangements Conferences to Funeral Services Counselor/Advisor.
• Presides over visitation, funeral, or graveside services professionally.
• Visually inspects Services Arrangements and initiates corrective action if needed.
• Interacts with the family to fulfill their death care requests.
• Obtains leads for pre-need services.
• Planners and executes various event planning responsibilities.
• Produces MeM products and prepares event rooms.
• Cleans up after events and handles other attendant duties.
• May attend community or charity events to represent the location.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record.
• Industry experience is preferred.

Minimum Requirements

• Cognitive ability to reason, plan, identify problems, learn quickly, and apply learning to new situations.
• Process and results-oriented, motivated to keep projects moving ahead.
• Positive attitude, drive to advance industry knowledge, and high self-motivation.
• Professional written and verbal communication skills.
• Public speaking skills to influence and gain consensus.
• Proficient in using databases and MS Office applications.
• Physical effort requiring manual dexterity, including paperwork, calculators, computers, and phone usage.
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.

Work Conditions

• Environment - Work is both indoors and outdoors during all seasons and weather.
• Attire - Professional business attire required when in contact with families.
• Postures - Frequent continuous periods of sitting or standing up to 6 hours per day; frequent climbing stairs.
• Physical Demands - Manual dexterity required for paperwork, calculators, computers, and phone usage.
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.

Additional Responsibilities

• May attend community or charity events to represent and promote the location or market.