Funeral Director

Job Responsibilities

• Arranges calls to deceased next of kin and confirms details.
• Performs removals or transfers as needed, ensuring compliance with company standards.
• Cares for the deceased respectfully and updates removal status in software.
• Greets next of kin and escorts them to the meeting space.
• Facilitates Arrangements Conferences, discussing needs and summarizing desired outcomes.
• Promotes funeral, cemetery, and crematory services and merchandise.
• Transitions Arrangements Conferences to Funeral Services Counselor/Advisor roles.
• Directs Services, presiding as MC for visitation, funeral, or graveside services.
• Visually inspects Services Arrangements against contractual arrangements and next of kin expectations.
• Interacts with the family to fulfill death care requests and obtain leads for pre-need services.
• Planners various event planning responsibilities, including resource planning and ordering of music, flowers, or catering.
• Produces MeM products, such as scanning photos, ordering memorabilia, creating electronic presentations, writing obituaries, and creating online memorials.
• Prepares event rooms, sets up chairs, tables, flowers, guest books, and decor.
• Cleans up after events, identifies property needing repair, and courier/delivers family memorabilia to homes.
• May perform attendant duties like parking lot attendant, driver, usher, pallbearer, or courier.
• Attends community or charity events to represent and promote the location or market.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record.
• Industry experience is preferred.

Qualifications

• Cognitive ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives.
• Positive attitude, drive to continually advance understanding of the industry and business, and highly self-motivated.
• Builds professional and trusting business relations.
• Strong written and verbal communication skills, public speaking skills, and proficiency in databases and MS Office.

Additional Responsibilities

• Flexibility of availability may be necessary due to services occurring outside of normal business hours and working nights and weekends.

Work Conditions

• Environment - Work is both indoors and outdoors during all seasons and weather.
• Attire - Professional business attire required when in contact with families.
• Postures - Frequent continuous periods of sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings.
• Physical Demands - Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.
• Ability - Pushes and pulls up to 150 pounds on flat and inclined flooring or ramps.

Postal Code

77598

Category (Portal Searching)

Operations

Job Location

US-TX - Webster