Funeral Director

Job Responsibilities

• Arranges calls to deceased next of kin and confirms details.
• Performs removals or transfers as needed, ensuring compliance with company standards.
• Carefully handles the deceased and updates removal status in software.
• Greet next of kin and escort them to the meeting space.
• Facilitate Arrangements Conferences, discussing needs and summarizing desired outcomes.
• Promote funeral, cemetery, and crematory services and merchandise.
• Transition Arrangements Conferences to Funeral Services Counseling if necessary.
• Preside as Master of Ceremonies for visitation, funeral, or graveside services.
• Inspect Services Arrangements against contractual agreements and next of kin expectations.
• Interact with the family to fulfill their death care requests and obtain leads for pre-need services.
• Plan and execute event-related tasks such as resource planning, ordering, and room setup.
• Create MeM products including scanning photos, ordering memorabilia, and managing online memorials.
• Attend community or charity events to represent and promote the location or market.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record.
• Industry experience is preferred.

Minimum Requirements

• Cognitive ability to reason, plan, identify problems, learn quickly, and apply learning to new situations.
• Process and results-oriented, motivated to keep projects moving ahead.
• Positive attitude, drive to advance industry knowledge, and high self-motivation.
• Professional written and verbal communication skills.
• Public speaking skills to influence and gain consensus.
• Proficient in databases and MS Office applications.
• Frequent continuous periods of sitting or standing up to 6 hours per day, frequent climbing stairs, physical effort requiring manual dexterity, and ability to push/pull up to 150 pounds.
• Professional business attire required when in contact with families.
• Flexibility of availability, including working nights and weekends.