Funeral Director

Job Responsibilities

• Arranges calls to deceased next of kin and confirms contact information.
• Schedules Arrangement appointments and emails confirmations.
• Performs removals or transfers of the deceased in accordance with company standards.
• Carefully cares for the deceased in a respectful manner.
• Updates removal status in proprietary software.
• Greets next of kin and escorts them to the meeting space.
• Facilitates Arrangements Conferences, discussing needs and desired outcomes.
• Promotes funeral, cemetery, and crematory services and merchandise.
• Transitions Arrangements Conferences to Funeral Services Counselor/Advisor roles.
• Directs Services Arrangements, ensuring compliance with contractual agreements and family expectations.
• Visually inspects Services Arrangements and takes corrective action if necessary.
• Interacts with the family to fulfill their death care requests and promotes pre-need services.
• Planners a variety of event planning responsibilities, including resource planning and ordering of music, flowers, or catering.
• Prepares event rooms, sets up chairs, tables, flowers, guest books, and decor.
• Cleans up after events, identifies property needing repair, and delivers family memorabilia.
• May perform attendant duties such as parking lot attendant, driver, usher, pallbearer, or courier.
• Attends community or charity events to represent and promote the location or market.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record required to operate company owned vehicles.
• Industry experience is preferred.

Qualifications

• Cognitive ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives.
• A positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated.
• Ability to build professional and trusting business relations.
• Professional written and verbal communication skills.
• Public speaking skills with the ability to influence and gain consensus.
• Proficient using databases in automated processes.
• Proficient MS Office skills.

Additional Responsibilities

• Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager.
• Notifies manager when workload is light and volunteers for additional work.
• Adjusts effectively to work within new work structures, processes, requirements or cultures.

Pay

N/A

Schedule

N/A

Benefits

N/A

Postal Code

77401

Category (Portal Searching)

Operations

Job Location

US-TX - Bellaire