Fund Administration Manager

Key Responsibilities

• Lead process improvement initiatives through automation, AI-enabled solutions, Power BI, Tableau, and other technologies.
• Manage and develop an Investment Operations Analyst, providing guidance and prioritization.
• Oversee fund administrators and custodians, including service reviews, exception management, and operational issue resolution.
• Support fund valuation processes, pricing oversight, and escalation of operational issues.
• Partner with internal teams including Technology, Compliance, Legal, and Product to implement operational enhancements.
• Support new fund launches by coordinating operational readiness and execution.
• Identify opportunities to strengthen controls, improve workflows, and enhance operational scalability.
• Develop reporting, dashboards, and analytics to improve visibility and decision-making.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• 5+ years of fund administration or investment operations experience.
• Experience supporting mutual funds or ETFs within the investment industry.
• Strong knowledge of fund operations, valuation processes, expense accruals, and service provider oversight.
• Experience leading projects, process improvements, or teams preferred.
• Proficiency with Power BI, Tableau, Excel, and automation/AI tools.
• Strong analytical, communication, and problem-solving skills with a focus on operational controls and continuous improvement.