Functional Analyst – (Data Entry, Claims Processing)

About the role

This position provides Operations Support by obtaining facts, analyzing problems, designing solutions, developing testing methods, conducting and documenting tests, and providing operating information to customers.

Responsibilities

• Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause, recommending and facilitating resolution.
• Supports operations systems by providing operating information to customers; answering questions; providing training.
• Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
• Verifies operations systems by developing testing methods; conducting and documenting tests.
• Improves operations analysis job knowledge by attending training sessions; reading technical publications.

Requirements

• Bachelor's Degree or 4+ years of professional experience
• 2+ years experience in Functional Analyst platform either Data Entry with Claims Processing or Claims processing with Data Entry.
• In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.