Functional Analyst

Responsibilities

• Support business and technical teams in gathering, documenting, and analyzing business and system requirements
• Identify, analyze, and validate clients’ business needs and requirements
• Develop and maintain business requirements, functional requirements, user stories, process flows, and acceptance criteria
• Collaborate with cross-functional teams to ensure implementation of the needed business, functional, and system requirements
• Apply Agile/Scrum practices, business analysis techniques, and project management methodologies
• Participate in functional, integration, regression, and User Acceptance Testing (UAT) activities and document testing results
• Absorb and track defects using Jira
• Support requirements traceability by maintaining links between business requirements, user stories, test cases, and defects
• Participate in stakeholder meetings and communicate project updates, questions, risks, and requirements clearly

Qualifications

• Bachelor’s degree (or equivalent experience)
• Minimum of 4 years of experience, with at least 2 years of experience understanding business processes and gathering and documenting requirements
• Demonstrate ability to break down complex requirements into actionable work items
• Knowledge and experience of Agile software development methodology
• Excellent written and oral communication skills
• Prior experience with the Center for Medicare and Medicaid Services or other federal agencies is a plus

Skills

• Business Analysis
• Agile methodologies
• User acceptance testing
• Stakeholder management

Tools

• Atlassian Confluence
• MS Office
• MS Excel (advanced)
• ServiceNow

Benefits

Competitive salary with annual merit increases

Professional development opportunities

A collaborative and inclusive work culture