Full-Time Teller: Verona Branch

About the Role

UW Credit Union is hiring a Full‑Time Teller to join our member‑focused, hardworking team at our Verona branch. As a Full‑Time Teller you will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with our members’ financial goals, building strong and trustworthy relationships.

Responsibilities

• Welcome and assist members at the Verona branch, representing UW Credit Union.
• Strive to meet performance goals in line with the “Members for Life” Sales & Service Philosophy.
• Maintain a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the teller line.
• Follow UW Credit Union’s Cash Management policies and procedures.
• Investigate potential errors in teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed members’ expectations.
• Work with the branch team to address member and branch needs.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of customer service experience.
• Confidence with cash handling and transactions.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player who can confidently step in where needed.
• Ability to work in an autonomous environment.

Benefits

• 21.5+ days of annual paid time off.
• $1.25 bilingual premium.
• 2 weeks paid caregiver leave.
• 2.5 weeks paid new‑child parental leave.
• 2 days paid volunteer time.
• 11 paid holidays (including your birthday).
• 401(k) company match of up to 5%, plus approximately 4% discretionary match.
• Variable bonus reward.
• Competitive medical, dental, and vision plans, including domestic partner eligibility.
• Employee Assistance Program.
• Recognition as a top workplace (Madison Magazine’s Best Places To Work, Milwaukee Journal Sentinel’s Top Workplace).

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization, including but not limited to H‑1B, F‑1 OPT, TN, or other visa categories.