Full-Time Senior Assistant Supervisor Food Service Catering and Events - Hershey's Chocolate World

About the role

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people.

This is a Full-Time hourly position located in Hershey, Pennsylvania. The company will not provide relocation assistance.

Job Location: Hershey, PA. Minimum Age: 18 years of age or older.

Responsibilities

• Ensure catering and events are executed at the highest level in accordance with the standards set by the Hershey’s Chocolate World leadership team
• Through observation and demonstration, effectively coach all part-time flex force food service team members to maximize guest engagement
• Communicate to all employees ensuring they are knowledgeable about food and event initiatives, promotions, marketing initiatives, and