Full Time Senior Area Coordinator Food Production - Hershey's Chocolate World $20

About the Role

Join Hershey’s Chocolate World, the most popular brand experience in the world, located in Hershey, PA. As part of our team, you’ll contribute to creating extraordinary impressions for nearly four million guests annually through exceptional customer service. This full-time, hourly position offers a starting pay rate of $20.00 or more based on experience, with a rotating 40-hour schedule including daytime, evenings, weekends, and holidays.

Responsibilities

• Demonstrate Hershey’s Chocolate World (HCW) guest service expectations and The Hershey Company (THC) values.
• Monitor and support efficiency and product execution in the Kitchen and Bakery.
• Prepare areas for expected business levels and ensure products are displayed and served according to standard operating procedures (SOPs).
• Ensure compliance with HACCP and food safety policies for safe food preparation and service.
• Support food service production through quality control, consistency, supply management, and waste management initiatives.
• Monitor cash handling according to HCW policies and perform supervisor functions of the POS system.
• Train new employees and ensure compliance with HCW policies and procedures.
• Support inventory management and Jolt Checklist functions, including daily checklist completion and follow-up.
• Collaborate with the Sr. Area Coordinator of Experience and assist the Department Manager with specific duties.

Requirements

• Ability to walk/stand for 5–8 hours per shift and lift/carry 25–60 lbs.
• Perform repetitive tasks, including scooping ice cream for extended periods, and engage in overhead lifting, bending, stooping, and twisting.
• Obtain Food Safe Handler certification within 90 days of hire.
• Exceptional customer service skills and ability to work in a team.
• Basic math skills and ability to react quickly to changing operational situations.

Qualifications

• High school diploma or GED equivalent preferred but not required.
• At least 1 year of experience in a high-volume kitchen production setting.
• Experience serving alcohol preferred but not required.

Benefits

• Free meal and drinks for every shift worked.
• Flexible scheduling.
• Holiday pay and annual pay raise opportunities.
• 50% discount on Hershey Kitchen’s and Bakery food items.
• Employee recognition programs, cook-outs, and other activities.

This role may include additional minor-related tasks as needed. The Hershey Company is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.