Jobs · Customer Service · South Carolina

Full Time - Scheduling Staffing Admin - Day

Lowe's Companies, Inc. · Anderson, SC · 2 mo ago
Customer Service$86/hrFull-time

About the role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Scheduling and Staffing Administrator, you will support internal customers (store leadership, HR, and Lowe’s associates) and external customers by:

  • Monitoring driver and associate scheduling to ensure merchandise can be delivered on time and stocked efficiently.
  • Engaging in safe work practices and encouraging others to do the same.

The Scheduling and Staffing Administrator supports store leadership through administrative duties related to staffing, scheduling, talent acquisition training, compliance, and payroll. Responsibilities include:

  • Maintaining associate paperwork and organizing the break and training rooms.
  • Updating time and attendance records according to Lowe’s policies and procedures.
  • Assisting the Store Manager and Assistant Store Manager in reviewing, scheduling, and processing prospective candidates through the talent acquisition process.
  • Supporting a strong safety culture by handling administrative tasks related to Worker’s Compensation, General Liability, and Auto Claims.

This role requires organization and the ability to balance many administrative tasks throughout the day. You will work closely with the Store Manager, Assistant Store Managers, and Human Resources to support administrative duties and allow these roles to focus on strategic and people leadership activities.

Responsibilities

  • Provide friendly, professional support to internal and external customers.
  • Monitor and manage scheduling for drivers and associates to ensure timely merchandise delivery and efficient stocking.
  • Maintain associate paperwork, including personnel files and employment compliance data.
  • Organize and manage break and training rooms.
  • Update and maintain time and attendance records in accordance with company policies.
  • Assist in the talent acquisition process, including posting requisitions, screening candidates, and scheduling interviews.
  • Handle administrative tasks related to Worker’s Compensation, General Liability, and Auto Claims to support a strong safety culture.
  • Collaborate with Store Managers, Assistant Store Managers, and HR to streamline administrative processes.

Schedule

  • Hourly Full Time: Generally scheduled 39 to 40 hours per week; more hours may be required based on store needs.
  • Hourly Part Time: Generally scheduled up to 25 hours per week; more hours may be required based on store needs.
  • Requires morning, afternoon, and evening availability any day of the week.
  • Requests for specific days off require advanced notification and supervisor approval.

Travel Requirements: This role does not require regular travel; however, occasional travel may be needed for meetings, trainings, or to support neighboring stores.

Requirements

  • High school diploma or equivalent.
  • 1 year of experience in a retail environment.
  • 2 years of administrative experience, such as processing data, scheduling, monitoring and tracking information, and using office software.
  • 1 year of experience administering confidential staff information, such as personnel files and employment compliance data.
  • 1 year of experience in a cross-functional team environment with exempt and non-exempt staff.
  • Ability to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

Preferred Qualifications

  • Bachelor’s Degree in Business or a related field.
  • 2 years of experience in a retail environment or equivalent and relevant work experience.
  • 2 years of experience in a cross-functional team environment with exempt and non-exempt staff.
  • 1 year of experience supporting the staffing process (e.g., posting requisitions, screening candidate qualifications, scheduling interviews).

Benefits

For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts, and providing disaster relief to communities in need. For more information, visit Lowes.com.

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