Jobs · Customer Service · Florida

Full Time - Sales Associate - Millwork - Day

Lowe's Companies, Inc. · Coral Springs, FL · 3 wk ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. The posting includes: - Intro: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." - "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." - "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." - "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned" - "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation" - "Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)" - "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." - "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." - "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." - "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then duplicate About Lowe’s with updated numbers: "FORTUNE® 100 home improvement company ... total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers." - EEO boilerplate: "Lowe’s is an equal opportunity employer ..." - Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. We need to remove boilerplate: EEO, duplicate about Lowe's? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should keep only one About Lowe's description (maybe combine? but we must preserve all substantive information; we can keep the more detailed one? There are two similar paragraphs with slight differences (FY2024 vs FY2025, branches and distribution centers). Both are substantive; we should keep both? They are duplicated lines? They are not identical; they provide different numbers (year). They are both about Lowe's. The instruction says remove duplicated lines. These are not identical lines but similar content; we could keep both as they provide different info (year, branches). However they are both under "About Lowe’s". Might be considered duplicate section; but they have different details. Safer to keep both? Might be considered duplication but they'd be separate paragraphs; we could merge? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep both pieces of info. Could combine into one paragraph with both sets of details? That would be summarizing? Might be okay to keep both as separate paragraphs. We need to decide sections. We have content for: - About the role: The intro "Your Impact at Lowe's ..." plus maybe "How We Support You" (benefits) but that's benefits. Actually "Your Impact at Lowe's" describes role impact. Could be About the role. - Responsibilities: "Your Day at Lowe's" plus "Key Responsibilities". Could combine. - Requirements: Minimum Qualifications. - Qualifications: Preferred Qualifications. - Skills: maybe bilingual skills etc? Could be under Qualifications. - Benefits: "How We Support You" includes benefits: health insurance, tuition assistance, 401(k), stock purchase, 10% discount, Track to the Trades. - Pay: Starting rate of pay may vary based on factors... That's pay info. - Schedule: Not explicitly mentioned; there is mention of part-time or full-time? "Whether you need a part-time position or a place to plant yourself and grow" implies flexible schedules but not explicit. No explicit schedule details. So we should not create Schedule section unless posting actually states them. It does not state specific schedule; so omit. - Travel Requirements: Could be a section? Not in list of allowed headings; but we could put under Responsibilities? Not needed. The instruction only allows those headings; we should not create extra headings. So we omit travel. - Working Conditions: Not in allowed headings; maybe could be under Responsibilities? Not appropriate. Probably omit. - About Lowe’s: Could be under About the role? Or maybe a separate section "About Lowe's" not in allowed headings. The allowed headings list does not include "About the company". So we should not create a heading for that. We could incorporate that info into About the role? But that would be mixing. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So only those headings allowed. So we must fit all substantive info under those headings. We can put company info under About the role? Possibly. But About the role is about the role, not company. However we could treat About the role as including company overview. Might be acceptable. Alternatively we could omit company info if not fitting. But we must preserve ALL substantive information; cannot omit. So we need to include it somewhere. Perhaps we can put it under About the role as a paragraph describing the company. Thus sections: - About the role: include the impact statement and company overview (both Lowe's paragraphs). Also maybe "How We Support You" is benefits, not role. - Responsibilities: include "Your Day at Lowe's" and "Key Responsibilities". - Requirements: Minimum Qualifications. - Qualifications: Preferred Qualifications. - Skills: maybe bilingual skills? But that's already in Preferred Qualifications. Could put under Skills separate? But we already have Qualifications. Could combine? The instruction: prefer a few substantive sections over many thin ones. So we could merge Skills into Qualifications or Responsibilities. But we have separate headings allowed; we could omit Skills if not distinct. However we have bilingual skills etc. Could be under Qualifications. So we may omit Skills section. - Benefits: include health insurance, tuition assistance, 401(k), stock purchase, 10% discount, Track to the Trades. - Pay: include starting rate of pay may vary based on factors. - Schedule: omit as no specific content. We must not include headings with filler text. So we will output sections for About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Now we need to format:

About the role

then

... maybe multiple paragraphs. Use

  • for any list of duties/requirements/benefits. We need to extract lists: Responsibilities list: from "Your Day at Lowe's" and "Key Responsibilities". Let's compile bullet points: - Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. - Assist customers with locating and handling merchandise. - Down stock merchandise by looking for empty areas on shelves and replenishing supplies. - Process orders and deliveries accurately so customers receive merchandise as expected and on time. - Cross-functionally train in other areas of the store to help deliver the best customer service. - Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). - Guide customers through shopping or checkout. - Complete other duties as assigned. - Work in one of the following departments: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. (This is from Your Day at Lowe's). Could be a bullet. We could make a list. Requirements list (Minimum Qualifications): - 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. - 6 months experience using common retail technology, such as smartphones and tablets. - Reading, writing, and performing basic arithmetic (addition and subtraction). - Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties. - Minimally lift

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