Jobs · Customer Service · Illinois

Full Time - Sales Associate - Millwork - Day

Lowe's Companies, Inc. · Bloomington, IL · 3 wk ago
Customer Service$15–$15.7/hrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes sections: "Your Impact at Lowe's", "How We Support You", "Your Day at Lowe's", "Key Responsibilities", "Minimum Qualifications", "Preferred Qualifications", "Travel Requirements", "Working Conditions", "About Lowe’s", "Pay Range", "Associate Benefits". Also there is duplicate "About Lowe’s" later. Need to follow rules: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map headings to those standard ones? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Means we should use those headings if applicable. Not required to use exactly those, but we can use them. Probably we should use those headings where content matches. For example: "About the role" could correspond to "Your Impact at Lowe's" and "How We Support You"? Might be better to create sections: About the role (summary), Responsibilities (Key Responsibilities), Qualifications (Minimum and Preferred), Benefits (Associate Benefits), Pay (Pay Range), Schedule (maybe not present). Also maybe "Skills" could be from Preferred Qualifications? But we can combine. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, legal, navigation, duplicated lines, application instructions. Also remove repeated "About Lowe’s" duplicate? Keep one. We must preserve all substantive information. So need to include all details: responsibilities list, qualifications, benefits list, pay range, etc. We must not create sections with filler like "commensurate with experience". Not needed. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

About the role

... combine top-notch customer service skills ... help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

How We Support You: Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

But we might separate "How We Support You" as part of About the role? Could be separate section "How We Support You" but not in list. Probably better to keep as part of About the role. Next:

Your Day at Lowe's

maybe not in list but could be considered "About the role"? However instruction says use those headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those headings only. So we should map content to those headings. Let's try: - About the role: combine "Your Impact at Lowe's" and "How We Support You" and "Your Day at Lowe's" maybe. - Responsibilities: Key Responsibilities list. - Requirements: Minimum Qualifications. - Qualifications: Preferred Qualifications (or could be Skills). But we have both Minimum and Preferred; maybe Requirements = Minimum Qualifications, Qualifications = Preferred Qualifications. - Skills: maybe from Preferred Qualifications (bi-lingual, certification). Could put under Skills. - Benefits: Associate Benefits list. - Pay: Pay Range. - Schedule: not present, so omit. We must not create empty sections. Let's extract details. About the role: combine paragraphs: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." We'll combine into a few paragraphs. Responsibilities list: - Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. - Assist customers with locating and handling merchandise - Down stock merchandise by looking for empty areas on shelves and replenishing supplies - Process orders and deliveries accurately so customers receive merchandise as expected and on time - Cross-functionally train in other areas of the store to help deliver the best customer service - Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) - Guide customers through shopping or checkout - Complete other duties as assigned Note: The original had some missing punctuation and line breaks. We'll keep as list items. Minimum Qualifications: - 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information - 6 Months Experience using common retail technology, such as smart phones and tablets - Reading, writing, and performing basic arithmetic (addition and subtraction) - Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties - Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications: - 6 months of Retail and/or customer service experience - Bi-lingual skills - Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Travel Requirements: "This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." Working Conditions: "Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." We could put Travel Requirements and Working Conditions under a section like "Additional Information" but not in prescribed headings. Maybe we can incorporate them under About the role or Responsibilities? But they are substantive; we need to preserve. Could create a section "Working Conditions" but not in list; but instruction says use those headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings, but says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they want those headings only. However we could treat Travel Requirements and Working Conditions as part of "About the role" or "Responsibilities"? Might be okay to add a section "Working Conditions" as it's substantive. But to be safe, maybe we can include them under a generic "About the role" paragraph. But we must preserve all substantive information; we can embed them in paragraphs. Similarly, "About Lowe’s" description appears twice; we can include once. We also have "Associate Benefits" list. Let's extract Benefits list: - Health, Dental and Vision insurance - Life and Disability insurance - Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time - Flexible spending and health savings accounts - 401(k) Retirement account with company match - Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs - Education support programs, including tuition assistance and trade skills scholarships - Business Travel Accident insurance - Maternity and Parental leave - Adoption assistance - Lowe's Associate Discount and broad discount platform - Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards We'll list as
  • . Pay Range: "$15.00 - $15.70 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience." We'll put under

    Pay

    ...

    Now construct HTML. We'll need to avoid duplicate content like repeated "About Lowe’s" and repeated Pay Range later. We'll include once. We'll also need to strip navigation/legal/EEO etc. At end there is EEO statement; we remove. Let's craft. HTML:

    About the role

    As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

    Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

    As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will

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