Full Time Retail Associate

Reports to: General Manager

About the role

Under general supervision, Sales Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that best benefits the patient’s specific illness and medical condition.

Responsibilities

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference.
• Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
• Provides Exceptional Customer Care by promoting and maintaining positive customer relations.
• Responds to calls or emails from customers requesting product, training, and general information.
• Manages patient records through the use of an MMJ database.
• Maintains and updates databases as needed.
• Fulfills customer orders.
• Responsible for the sales and promotion of all Patriot Care products.
• Builds and maintains a high level of integrity and trust for specific products.

Requirements

• Must be at least 21 years of age.
• Two years of direct customer service experience required.
• Retail experience a strong plus.
• Experience with Point-of-Sale systems.
• Understanding of and experience with Windows Operating System and Microsoft Outlook.

Additional Abilities

• While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 50 pounds (or more with assistance).
• Must be able to speak and communicate verbally with co-workers, customers, vendors, etc.
• The noise level in the work environment is usually moderate.

About The Cannabist Company

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. The Company operates 89 facilities including 70 dispensaries and 19 cultivation and manufacturing facilities, including those under development. The Cannabist Company is one of the original multi-state providers of cannabis in the U.S. and delivers industry-leading products and services to both the medical and adult-use markets.

In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit www.cannabistcompany.com.

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

Pay

$17/hour

Schedule

Full Time / including weekends

Benefits

The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to:

• Competitive wages
• Paid holidays, vacation and sick time
• 401K with company match
• Multiple health plan choices
• Dental, vision, pet and life insurances
• 100% paid short-term disability
• Optional long-term disability insurance