Full-Time Operations Analyst

Role Overview: This Senior Operations Analyst supports the Transplant Billing and Follow Up team by managing large projects, implementing new systems, processes, and programs within the Enterprise Revenue Cycle. Key Responsibilities Plan, coordinate, and lead projects, ensuring timely and within-budget completion.Develop detailed project documentation, including plans and process flows for leadership.Facilitate complex business analysis and process improvements across multiple departments.Collaborate with IT and systems teams to design and implement new applications.Lead meetings, workgroups, and negotiations to resolve issues.Support compliance, operational, and revenue cycle initiatives, including training and mentoring staff.Interact with vendors, internal stakeholders, and leadership to optimize workflows.Ensure a control environment aligned with organizational standards and ethics. Qualifications & Skills Bachelor’s degree with 10 years of relevant healthcare or finance experience; Master’s preferred.Experience in healthcare revenue cycle and project management required.Knowledge of billing systems for various payers, customer service skills, and leadership abilities.Healthcare Financial Management Association (HFMA) certification preferred.Ability to work independently, manage multiple priorities, and communicate effectively. Additional Details: This hybrid role requires proximity within 100 miles of a Mayo Clinic campus, with occasional on-site work. It offers comprehensive benefits, competitive salary, and opportunities for professional growth.