Full Time - Mobile Member Consultant I or II – King & Snohomish County

About the role

Member Consultants are the heart and soul of WSECU. Our Mobile Member Consultants travel between our branches fulfilling the needs of the team for the day. Every day, no matter where you’re working, you’ll dig deep to listen to what our members need and you go out of your way to make their banking not only easy, but downright pleasant!

Responsibilities

• Performing all branch and consumer lending, opening new accounts, and providing teller services
• Traveling to various branches throughout the northern region with the occasional possibility of statewide travel with short notice
• Occasional support to other departments and lines of business as needed
• Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
• Contributing to your teams successes and celebrating along the way
• Building and nurturing strong relationships with your members
• Understanding your members’ journey, offering products and services to meet their unique needs
• Contributing to team success in a variety of work environments
• Showing empathy and lending a hand where your team members and teammates need it most. Championing members with all banking needs.
• Having fun!

Requirements

• Minimum of one (1) year experience in a financial institution
• Experience with cash handling, lending, new accounts or a combination
• Computer experience including proficiency in Microsoft Outlook, Excel and Word
• Willingness to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually
• Personal car travel, reliable transportation

Qualifications

• Competitive pay for MMC I: $26.12 - $39.18 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan
• Competitive pay for MMC II: $30.40 - $45.60 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan
• Minimum of one (1) year experience in a financial institution for MMC I
• Minimum of two (2) years’ experience in a financial institution for MMC II
• Processing consumer loans, new accounts and member transactions for MMC II
• Consistently delivering high-quality work with minimal errors by applying an advanced level of attention to detail, ensuring accuracy and efficiency in meeting member and branch needs for MMC II
• Maintaining intermediate knowledge of BSA, Reg E, Reg Z, and other compliance regulations as it relates to department functions for MMC II
• Computer experience including proficiency in Microsoft Outlook, Excel and Word for both positions
• Willingness to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually for both positions
• Personal car travel, reliable transportation for both positions

Skills

• Credit Union experience and understanding of financial regulations
• Sales and customer service training
• Experience with lending, new accounts, or a combination of both

Benefits

• Medical, Dental, Vision, and Life Insurance with Premium options covered by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts

Pay

• Competitive pay for MMC I: $26.12 - $39.18 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan
• Competitive pay for MMC II: $30.40 - $45.60 per hour, dependent on relevant qualifications plus an annual discretionary incentive plan

Schedule

Monday – Friday, 8:45am – 5:45pm, full time minimum 40 hours per week, with scheduling flexibility required meeting business needs