Full Time Luxury Watch Sales Specialist

About the role

Ben Bridge Jeweler's Timeworks store in University Village is seeking a full‑time Sales Associate. The ideal candidate will have fine jewelry and/or watch sales experience, or other luxury sales experience. Sales Associates are energetic, self‑starters who love building lasting relationships, work well independently and in small, close‑knit teams, and show merchandise with enthusiasm and creativity.

Primary Duties

• Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating a memorable experience.
• Cultivate an in‑depth knowledge of products and provide product features and benefits to customers when presenting merchandise.
• Connect with existing and potential customers and maintain customer information using company‑supported technology.
• Inspect and clean customers' jewelry and consult on repairs for jewelry and timepieces.

Minimum Qualifications

• Goal‑oriented and sales‑driven with a passion to exceed.
• Positive, enthusiastic, team‑spirited work style, exhibiting company core values at all times.
• Commitment to outstanding customer service.
• Strong attention to detail and high integrity.
• Flexible with work schedule, including holidays.
• Excellent listening, written and verbal communication skills; fluent in English (bilingual a plus).
• Minimum of 2 years selling experience in a retail environment; or a combination of 3+ years of customer service experience and education.
• Minimum of High School Diploma or equivalent.

Pay

Range: $22.00 – $24.00 per hour plus a monthly sales bonus based on individual and store performance. Final pay determinations consider experience, knowledge, skills, and abilities.

Schedule

The full‑time hourly schedule is designed to provide flexible staffing during key events and peak selling times. Employees must be flexible with work schedule, including holidays.

Benefits

• Health and welfare benefits.
• Sales bonus, monthly incentives, and SPIFFs.
• Employee merchandise discounts.
• Paid training, including Gemological Institute of America (GIA) certification after one year of service.
• Paid time off: vacation, holidays, bereavement, and jury duty.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.