Full Time Luxury Watch Sales Specialist

About the role

We have been in business for over 110 years and are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler operates thirty-two stores across the United States, committed to serving customers with a quality experience and jewelry that will be treasured for generations. Jewelry is more than adornment; it is a means of expression, love, personality, and history, growing in meaning over time. We aim to be our customers' jeweler for life.

The Ben Bridge Jeweler store in Downtown Portland is seeking a full‑time sales associate. The ideal candidate will have fine jewelry and/or watch sales experience, or other luxury sales experience. This location will sell the following brands: Rolex, Cartier, Tudor, Panerai, Tag Heuer, Norquain, Hamilton, Nomos, Tissot.

Ben Bridge Sales Associates are energetic and committed to creating unforgettable moments that leave lasting memories. They are self‑starters who love building lasting relationships, work well independently and in small, close‑knit teams, and show merchandise with enthusiasm and creativity.

Responsibilities

• Develop authentic relationships with customers by assessing their needs, making personalized product recommendations and creating a memorable experience
• Cultivate an in‑depth knowledge of products and provide product knowledge, features and benefits to all customers when presenting merchandise
• Connect with existing and potential customers and maintain customer information utilizing company supported technology
• Inspect customers' timepieces and consult on repairs

Requirements

• Goal oriented and sales driven with a passion to exceed
• Positive, enthusiastic, team‑spirited work style, exhibiting company core values at all times
• Commitment to outstanding customer service
• Strong attention to detail and high integrity
• Be flexible with work schedule, including holidays
• Excellent listening, written and verbal communication skills; must be fluent in English
• Bilingual is a plus but not required
• Minimum of 2 years of selling experience in a retail environment; or a combination of 3+ years of customer service experience and education
• Minimum of High School Diploma or equivalent

Benefits

• Health and welfare benefits
• Sales bonus, monthly incentives and SPIFFs
• Employee merchandise discounts
• Paid training (including Gemological Institute of America certification after one year of service)
• Paid time off, such as vacation, holidays, bereavement and jury duty
• Medical, dental and vision insurance
• 401(k) plan with a company match

Pay

Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.

Schedule

The full‑time hourly schedule is designed to provide flex staffing during key events and peak selling times.