Full-Time Leasing Consultant

About the role

The Full-Time Leasing Consultant serves as the front-line sales professional at an assigned community, responsible for driving occupancy and revenue performance. This role requires a motivated closer who provides a world-class experience to residents and thrives in a fast-paced, team-based environment.

Success in this role means living our standards every day: building trust through consistent follow-up and clear communication, creating standout experiences that turn tours into leases, taking ownership of every lead and result, executing basics flawlessly, and continuously improving your sales approach.

Responsibilities

• Convert leads into leases through phone, online, and in-person interactions
• Deliver high-impact tours that identify needs, create urgency, and close
• Proactively follow up and nurture leads to maximize conversion
• Maintain strong knowledge of pricing, availability, and competitors
• Achieve and exceed community leasing goals and occupancy targets
• Execute strategies that drive traffic, increase qualified leads, and maximize revenue
• Respond to leads quickly with a sales-first mindset
• Provide excellent customer service and build rapport with prospects and residents
• Support resident satisfaction to drive renewals and referrals
• Complete lease paperwork accurately and collect deposits
• Maintain CRM accuracy and prospect data
• Support office presentation and model readiness
• Assist in the annual turn process and market surveys
• Perform various administrative tasks
• Assist with move-out and move-in events, including collecting deposits and fees

Requirements

• 1+ year of sales or leasing experience
• Demonstrated success achieving sales, leasing, or conversion targets
• Experience using CRM systems such as Yardi, Entrata, RealPage, or similar
• Strong follow-up discipline with evidence of multi-touch outreach (calls, emails, texts)
• Ability to achieve high prospect satisfaction through timely follow-up and personalized tours
• Ability to work weekends and peak leasing hours

Benefits

• Commission-eligible role with strong earning potential
• Housing discounts (varies by community)
• PTO + wellbeing days (full-time)
• 401(k) match
• Growth and leadership development opportunities
• Wellness programs and team competitions
• Additional rewards and recognition