Full-Time Leasing Consultant

About the role

The Full-Time Leasing Consultant serves as the front-line sales professional at an assigned community, responsible for driving occupancy and revenue performance. This role requires a motivated closer who provides a world-class experience to residents and thrives in a fast-paced, team-based environment.

Success in this role means living our standards every day: building trust through consistent follow-up and clear communication, creating standout experiences that turn tours into leases, taking ownership of every lead and result, executing basics flawlessly, and continuously improving your sales approach.

Responsibilities

• Sales & Leasing
  • Convert leads into leases through phone, online, and in-person interactions
  • Deliver high-impact tours that identify needs, create urgency, and close
  • Proactively follow up and nurture leads to maximize conversion
  • Maintain strong knowledge of pricing, availability, and competitors
  • Achieve and exceed community leasing goals and occupancy targets
  • Execute strategies that drive traffic, increase qualified leads, and maximize revenue
  • Respond to leads quickly with a sales-first mindset
• Resident Experience
  • Provide excellent customer service and serve as an example to your team
  • Build rapport quickly and tailor the experience to each prospect
  • Support resident satisfaction to drive renewals and referrals
• Community Operations Support
  • Complete lease paperwork accurately and collect deposits
  • Maintain CRM accuracy and prospect data
  • Support office presentation and model readiness
  • Assist in performance of annual turn process
  • Maintain thorough product knowledge of the property and competition
  • Assist with market surveys as needed
  • Perform various administrative tasks
  • Assist with all move-out and move-in events, including collecting deposits and fees

Requirements

• Sales or leasing experience (1+ year required)
• Demonstrated success achieving sales, leasing, or conversion targets
• Experience using CRM systems such as Yardi, Entrata, RealPage, or similar
• Strong follow-up discipline with evidence of multi-touch outreach (calls, emails, texts)
• Ability to achieve high prospect satisfaction through timely follow-up and personalized tours
• Ability to work weekends and peak leasing hours

Benefits

• Commission-eligible role with strong earning potential
• PTO + wellbeing days (full-time)
• 401(k) match
• Growth and leadership development opportunities
• Wellness programs and team competitions
• Additional rewards and recognition