Jobs · Customer Service · Pennsylvania

Full-Time Guest Service Representative Home2 Suites

High Companies · York, PA · 3 wk ago
On-siteCustomer Service$15.41/hrFull-time

Areas Of Responsibility

  • Responding to guest requests and inquiries.
  • Taking, modifying, and canceling guest reservations.
  • Communicating hotel facilities and services to all guests.
  • Providing information on the local area and points of interest.
  • Assisting guests with arrivals and departures.
  • Answering front desk phone.
  • Cash handling.

Requirements

  • A high school diploma or general equivalent (GED) preferred.
  • The ability to work in both a team environment and independently.
  • Customer service experience.
  • Strong math, reading, and communication skills.
  • Availability to work weekends and holidays is required.

Qualifications

  • Full-Time (5 days a week) position.
  • Mixture of 7:00am - 3:00pm shift and 3:00pm - 11:00pm shift on varying days, including weekends.
  • Weekend shifts include a $1/hr. shift premium.
  • Starting Rate: $15.41/hr.
  • Potential for increase is based on experience.

Benefits

  • Comprehensive total compensation package including medical benefits, 401(k), vacation time and employee discounts (varies depending on employment status).
  • Excellent benefits including medical, dental and vision available for full-time coworkers.
  • Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date.
  • 401(k) Retirement Plan with a company match.
  • Worldwide travel discounts.
  • Fun working environment!

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