Full Time Dispatcher I
for each section heading.
We need to use - for any list of duties/requirements/benefits. For prose use
.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details from each section.
Let's extract content.
Position Summary: "Performs skilled technical communications work in the operation of the 9-1-1 system, receiving and transmitting information by the radio, telephone, and computer terminal. Work involves the exercise of independent judgement in transmitting law enforcement information and responding to inquiries, complaints and requests for emergency assistance."
Essential Duties And Responsibilities: a long list. We need to put each duty as
- maybe. Could break into bullet points. We'll list each sentence as
- . Ensure we keep all details.
Qualifications: includes Education: Minimum qualification is a combination of high school diploma and preferred minimum of 2 or more years related experience. Obtain all required Dispatcher State Licenses/Certifications Requirements: Employee evaluations in good standing.Current on Emergency Medical Responder Certification or EMT Certification (Biennial Refresher).All required online 911 Dispatcher trainings completed as defined by the Communications Lieutenant.BCA/CJIS Portals and security awareness training completed and current (Biennial Refresher).Armer console training completed and current (Biennial Refresher).Current on dispatch/Lexipol policy review and policy changes.Possesses all required State licensure or certification.Assist in the training of new Dispatch staff.
We could separate Education and Requirements.
Knowledge, Skills And Abilities: list of abilities. We'll bullet each.
Benefits: detailed: Vacation accrual table, Sick Leave, Paid Holidays list, Health Insurance description, Life Insurance, Retirement, Variable Benefits list. We'll need to preserve details. Use
- for list items; for vacation table maybe we can keep as
with each year range as - containing the details. Or we could keep as
with the table? The instruction: Use
- for any list of duties/requirements/benefits. So we should convert vacation accrual info into list items. Similarly sick leave, paid holidays list, health insurance, life insurance, retirement, variable benefits.
Pay: we have salary range: entry hourly wage range $25.79 to $28.91, DOQ. Full earning potential up to $36.34 per hour, DOQ. We'll put in
.
We must not include Job ID, Opening Date, etc. Remove those.
We must not include EEO/equal-opportunity boilerplate. Remove lines like "Equal Opportunity Affirmative Action Employer". Also remove "Brown County provides a comprehensive..."? That's part of benefits intro; we can keep that as prose maybe.
We must not include application instructions, supplemental questions, etc. Remove all that after benefits.
Now craft HTML.
Structure:
About the role
Performs skilled technical communications work in the operation of the 9-1-1 system, receiving and transmitting information by the radio, telephone, and computer terminal. Work involves the exercise of independent judgement in transmitting law enforcement information and responding to inquiries, complaints and requests for emergency assistance.
Responsibilities
- Operates the Brown County 9-1-1 system, NCIC, MINCIS, and in-house computer terminals, receives incoming calls and dispatches required emergency vehicles, answers inquiries or refers calls to the appropriate agencies.
- Receives and transmits telephone and radio messages and monitors activities of law enforcement, medical, fire, civil defense, municipal utility and county highway units.
- Logs radio calls, completes initial reports and computer data entry when action is taken.
- Receives requests from emergency services on call and provides assistance to the units requesting information, services or personnel.
- Broadcasts and enters notices for wanted persons, stolen or suspect vehicles, drivers records, vehicle registration, stolen property, criminal record checks, and other information as requested.
- Requests and receives information on the Minnesota criminal justice information system (MINCIS).
- Operates computer terminals linked to state, federal and interstate law enforcement agencies.
- Monitors numerous radio frequencies with other law enforcement agencies to request or provide assistance and information.
- Maintains activity logs and records, prepares reports, and performs related clerical duties as required or assigned.
- Serves as the county warning point for civil defense. Monitors weather conditions, coordinates communications, and operates county wide warning system for natural or man-made disasters.
- Monitors by radio or telephone automatic alarm systems.
- Assists the general public in the lobby of the building.
- Performs light housekeeping duties required to maintain the communications center in a clean and orderly condition.
- Knows which deputies and officers are on duty and their locations.
- Makes copies and gives out police reports to agencies as set forth by department policy.
- Performs all other duties as apparent and as assigned by supervisory staff in the Sheriff’s Office.
- Assists in training new dispatch staff including monitoring progress, reporting concerns, providing any needed additional training and evaluation.
- Attends trainings and maintains professional knowledge.
- Complete all required online and in-person training.
- Responsibility to read, acknowledge and comply with the dispatch policies contained in the Policy Manual and any revisions made to it.
- Regular attendance is required.
Qualifications
Education: Minimum qualification is a combination of high school diploma and preferred minimum of 2 or more years related experience. Obtain all required Dispatcher State Licenses/Certifications.
Requirements: Employee evaluations in good standing; current on Emergency Medical Responder Certification or EMT Certification (Biennial Refresher); all required online 911 Dispatcher trainings completed as defined by the Communications Lieutenant; BCA/CJIS Portals and security awareness training completed and current (Biennial Refresher); Armer console training completed and current (Biennial Refresher); current on dispatch/Lexipol policy review and policy changes; possesses all required State licensure or certification; assist in the training of new Dispatch staff.
Skills
- Ability to learn and operate a variety of telephone, radio and computer equipment.
- Ability to type accurately.
- Ability to learn the geographical layout, political and community service jurisdictions, and highway systems of the county.
- Ability to comprehend and follow written and verbal instructions.
- Ability to hear and correctly comprehend information by telephone, radio, and other means.
- Ability to speak in a voice quality that carries well over the communications equipment.
- Ability to prepare concise and understandable written reports.
- Ability to establish and maintain effective working relationships with fellow employees, the general public and other agencies within the system.
- Ability to act under busy and emergency condition as well as working a rotating shift that includes every day of the week which include Holidays.
- Ability to establish and maintain effective working relationships with others.
Benefits
Brown County provides a comprehensive, balanced, and competitive benefits package as part of your total compensation.
- Vacation: Vacation accruals vary by collective bargaining agreement/employee handbook. General overview for full-time employees:
- Up to 4 years: 101.66 hours per year (biweekly accrual based on 80‑hour pay period).
- 4 years but less than 8 years: 130 hours per year.
- 8 years but less than 12 years: 157.30 hours per year.
- 12 years but less than 16 years: 185.38 hours per year.
- 16 or more years: 201.50 hours per year.
- Sick Leave: Full‑time employees may earn 8 hours of sick leave per month.
- Paid Holidays: Most employee groups observe: New Year's Day, Martin Luther King Day, President's Day, Good Friday, Memorial Day, Juneteenth, Independence Day (Observed), Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve, Christmas Day.
- Health Insurance: Full‑time employees and employees working 30+ hours/week may choose single or family coverage. Eligibility begins first day of month after active employment. County offers a high‑deductible base plan with HSA option; contributes monthly toward premium and semi‑annual county contribution to employee’s HSA for single or family coverage. For regular part‑time employees working 30+ hours/week year‑round, County pays 75% of county share of single coverage (base plan) which may be applied toward family coverage and contributes 75% of employer HSA contribution.
- Life Insurance: Full‑time employees receive $20,000 term life/$20,000 AD&D at no cost. Regular part‑time employees working 30+ hours/week are eligible with County paying 75% of premium. Eligibility begins first day of month after active employment.
- Retirement: County and employee contribute to PERA (Public Employees Retirement Association) as directed by Minnesota statutes; contribution rates vary by position; employee may obtain refund of employee contribution upon termination.
- Variable Benefits (elective): Dental, Vision, Short Term Disability, Long Term Disability, Health Savings Account (HSA), Flexible Spending Reimbursement Accounts (FSA), Deferred Compensation (457
. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details from each section. Let's extract content. Position Summary: "Performs skilled technical communications work in the operation of the 9-1-1 system, receiving and transmitting information by the radio, telephone, and computer terminal. Work involves the exercise of independent judgement in transmitting law enforcement information and responding to inquiries, complaints and requests for emergency assistance." Essential Duties And Responsibilities: a long list. We need to put each duty as
- for list items; for vacation table maybe we can keep as
- with each year range as
- containing the details. Or we could keep as
with the table? The instruction: Use
- for any list of duties/requirements/benefits. So we should convert vacation accrual info into list items. Similarly sick leave, paid holidays list, health insurance, life insurance, retirement, variable benefits.
Pay: we have salary range: entry hourly wage range $25.79 to $28.91, DOQ. Full earning potential up to $36.34 per hour, DOQ. We'll put in
. We must not include Job ID, Opening Date, etc. Remove those. We must not include EEO/equal-opportunity boilerplate. Remove lines like "Equal Opportunity Affirmative Action Employer". Also remove "Brown County provides a comprehensive..."? That's part of benefits intro; we can keep that as prose maybe. We must not include application instructions, supplemental questions, etc. Remove all that after benefits. Now craft HTML. Structure:
About the role
Performs skilled technical communications work in the operation of the 9-1-1 system, receiving and transmitting information by the radio, telephone, and computer terminal. Work involves the exercise of independent judgement in transmitting law enforcement information and responding to inquiries, complaints and requests for emergency assistance.
Responsibilities
- Operates the Brown County 9-1-1 system, NCIC, MINCIS, and in-house computer terminals, receives incoming calls and dispatches required emergency vehicles, answers inquiries or refers calls to the appropriate agencies.
- Receives and transmits telephone and radio messages and monitors activities of law enforcement, medical, fire, civil defense, municipal utility and county highway units.
- Logs radio calls, completes initial reports and computer data entry when action is taken.
- Receives requests from emergency services on call and provides assistance to the units requesting information, services or personnel.
- Broadcasts and enters notices for wanted persons, stolen or suspect vehicles, drivers records, vehicle registration, stolen property, criminal record checks, and other information as requested.
- Requests and receives information on the Minnesota criminal justice information system (MINCIS).
- Operates computer terminals linked to state, federal and interstate law enforcement agencies.
- Monitors numerous radio frequencies with other law enforcement agencies to request or provide assistance and information.
- Maintains activity logs and records, prepares reports, and performs related clerical duties as required or assigned.
- Serves as the county warning point for civil defense. Monitors weather conditions, coordinates communications, and operates county wide warning system for natural or man-made disasters.
- Monitors by radio or telephone automatic alarm systems.
- Assists the general public in the lobby of the building.
- Performs light housekeeping duties required to maintain the communications center in a clean and orderly condition.
- Knows which deputies and officers are on duty and their locations.
- Makes copies and gives out police reports to agencies as set forth by department policy.
- Performs all other duties as apparent and as assigned by supervisory staff in the Sheriff’s Office.
- Assists in training new dispatch staff including monitoring progress, reporting concerns, providing any needed additional training and evaluation.
- Attends trainings and maintains professional knowledge.
- Complete all required online and in-person training.
- Responsibility to read, acknowledge and comply with the dispatch policies contained in the Policy Manual and any revisions made to it.
- Regular attendance is required.
Qualifications
Education: Minimum qualification is a combination of high school diploma and preferred minimum of 2 or more years related experience. Obtain all required Dispatcher State Licenses/Certifications.
Requirements: Employee evaluations in good standing; current on Emergency Medical Responder Certification or EMT Certification (Biennial Refresher); all required online 911 Dispatcher trainings completed as defined by the Communications Lieutenant; BCA/CJIS Portals and security awareness training completed and current (Biennial Refresher); Armer console training completed and current (Biennial Refresher); current on dispatch/Lexipol policy review and policy changes; possesses all required State licensure or certification; assist in the training of new Dispatch staff.
Skills
- Ability to learn and operate a variety of telephone, radio and computer equipment.
- Ability to type accurately.
- Ability to learn the geographical layout, political and community service jurisdictions, and highway systems of the county.
- Ability to comprehend and follow written and verbal instructions.
- Ability to hear and correctly comprehend information by telephone, radio, and other means.
- Ability to speak in a voice quality that carries well over the communications equipment.
- Ability to prepare concise and understandable written reports.
- Ability to establish and maintain effective working relationships with fellow employees, the general public and other agencies within the system.
- Ability to act under busy and emergency condition as well as working a rotating shift that includes every day of the week which include Holidays.
- Ability to establish and maintain effective working relationships with others.
Benefits
Brown County provides a comprehensive, balanced, and competitive benefits package as part of your total compensation.
- Vacation: Vacation accruals vary by collective bargaining agreement/employee handbook. General overview for full-time employees:
- Up to 4 years: 101.66 hours per year (biweekly accrual based on 80‑hour pay period).
- 4 years but less than 8 years: 130 hours per year.
- 8 years but less than 12 years: 157.30 hours per year.
- 12 years but less than 16 years: 185.38 hours per year.
- 16 or more years: 201.50 hours per year.
- Sick Leave: Full‑time employees may earn 8 hours of sick leave per month.
- Paid Holidays: Most employee groups observe: New Year's Day, Martin Luther King Day, President's Day, Good Friday, Memorial Day, Juneteenth, Independence Day (Observed), Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve, Christmas Day.
- Health Insurance: Full‑time employees and employees working 30+ hours/week may choose single or family coverage. Eligibility begins first day of month after active employment. County offers a high‑deductible base plan with HSA option; contributes monthly toward premium and semi‑annual county contribution to employee’s HSA for single or family coverage. For regular part‑time employees working 30+ hours/week year‑round, County pays 75% of county share of single coverage (base plan) which may be applied toward family coverage and contributes 75% of employer HSA contribution.
- Life Insurance: Full‑time employees receive $20,000 term life/$20,000 AD&D at no cost. Regular part‑time employees working 30+ hours/week are eligible with County paying 75% of premium. Eligibility begins first day of month after active employment.
- Retirement: County and employee contribute to PERA (Public Employees Retirement Association) as directed by Minnesota statutes; contribution rates vary by position; employee may obtain refund of employee contribution upon termination.
- Variable Benefits (elective): Dental, Vision, Short Term Disability, Long Term Disability, Health Savings Account (HSA), Flexible Spending Reimbursement Accounts (FSA), Deferred Compensation (457
- for any list of duties/requirements/benefits. So we should convert vacation accrual info into list items. Similarly sick leave, paid holidays list, health insurance, life insurance, retirement, variable benefits.
Pay: we have salary range: entry hourly wage range $25.79 to $28.91, DOQ. Full earning potential up to $36.34 per hour, DOQ. We'll put in
- containing the details. Or we could keep as