Full Time Customer Service & Dispatching
One Hour Heating & Air Conditioning · Baton Rouge, LA · 2 mo ago
Customer ServiceFull-time
Pay
- Competitive hourly pay + Weekly Individual bonuses + Monthly Team Bonuses
Schedule
- Flexible hours and scheduling
Benefits
- Annual company bonuses and benefits
- Training & development
- Dental insurance
- Health insurance
- Vision insurance
- 401(k)
- 401(k) matching
Qualifications
- High school diploma or equivalent required
- Exceptional time management
- Must have good computer software skills
- Prior customer service experience preferred
- Nighttime/weekend/holiday availability
- Reliable transportation
Responsibilities
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Good communication with the client and a courteous and pleasant demeanor on phone calls
- Make outbound calls to club membership clients to book maintenance jobs
- Maximize efficiency and profit of our technicians
- Work with technicians in the field to communicate job details, assist them from the office, etc.
- Work intensely with a team of CSRs to accomplish the above goals