Jobs · Management · Michigan

Full-Time Cleaning Team member

Jackson College · Jackson, MI · 1 wk ago
ManagementFull-time

About the role

The Cleaning Team Member plays a vital role in creating a safe, welcoming, and student-ready campus environment that supports learning, belonging, and student success. Guided by a Human First philosophy and the College’s Maroon & Gold Standards (MGS), this position helps ensure that instructional, student-service, and common spaces are clean, secure, and well-maintained—contributing directly to students’ ability to focus, persist, and succeed. This position performs general janitorial and housekeeping duties including cleaning and disinfecting restrooms, classrooms, offices, common areas, and other campus facilities. Responsibilities may include vacuuming, mopping, trash removal, floor care, restroom sanitation, event setup, snow removal support, and operating custodial equipment and cleaning tools. The ideal candidate is dependable, detail-oriented, customer service focused, and able to work independently and as part of a team in a fast-paced environment. Team members help maintain high cleanliness standards while supporting a healthy learning environment for students, faculty, staff, and visitors. This role offers hands-on custodial and facilities experience while contributing to the overall appearance, safety, and daily operations of the College. Training is provided on cleaning procedures, safety practices, equipment operation, and chemical handling. This role models professionalism, teamwork, and stewardship while actively demonstrating the College’s mission, values, and commitment to a respectful, inclusive campus community.

Responsibilities

  • Maintain clean, safe, and welcoming campus facilities that support student success and a positive learning environment.
  • Clean, sanitize, and disinfect restrooms, classrooms, offices, common areas, locker rooms, and other assigned spaces.
  • Empty waste and recycling containers and replenish restroom and custodial supplies.
  • Perform floor care including sweeping, mopping, vacuuming, carpet extraction, scrubbing, buffing, stripping, and refinishing hard-surface floors.
  • Perform assigned duties in accordance with departmental cleaning standards, quality expectations, and established procedures.
  • Set up and tear down rooms and facilities for meetings, classes, conferences, athletic events, and other campus activities.
  • Move furniture, equipment, and supplies as required to support campus operations.
  • Operate, maintain, and properly store custodial equipment, tools, and cleaning products.
  • Utilize College technology systems, including work order, communication, and training platforms, to support daily operations.
  • Respond to service requests, emergencies, spills, and other facility-related needs in a timely and professional manner.
  • Assist with snow and ice removal around building entrances, sidewalks, and other assigned areas.
  • Follow established safety procedures and utilize appropriate personal protective equipment (PPE) while performing assigned duties.
  • Identify and report safety hazards, maintenance concerns, and potential risks to building occupants.
  • Provide courteous, respectful, and service-oriented interactions with students, employees, visitors, and contractors.
  • Assist other Facilities Department teams and perform related duties as assigned.
  • Participate in departmental meetings, safety training, and other required College and Facilities Department meetings.
  • Participate in professional development, required certifications, training programs, and continuing education opportunities to maintain and enhance job knowledge and skills.
  • Contribute ideas and recommendations that improve efficiency, service quality, safety, and the overall campus environment.
  • Support and demonstrate the College's mission, vision, values, and commitment to student success.

Qualifications

Knowledge

  • Minimum: Current cleaning methods, materials, and equipment; basic features within Microsoft Office (Outlook – current version); Windows operating system (current version); work request and job ticketing systems; document work as required.
  • Preferred: Occupational hazards and safety precautions; operation, maintenance, and repair of cleaning equipment; OSHA, MIOSHA, and fire and safety regulations.

Skills and abilities

  • Be an effective and efficient team member.
  • Read, understand, and follow safety procedures.
  • Listen, question, understand, and carry out oral and written instruction.
  • Foster a collaborative and productive work environment while recognizing and acknowledging others’ strengths and weaknesses, maintaining confidentiality, resolving conflict, and encouraging respect among peers.
  • Be customer service oriented, self-starter, and work under tight timelines with minimal supervision.
  • Follow guidelines requiring significant and frequent modifications in procedure.
  • Efficiently and safely perform a variety of custodial service tasks as outlined by team leader and be open to constructive feedback.
  • Understand and follow work assignments and monitor work performance metrics.
  • Manage multiple competing-priority projects by utilizing time management techniques.
  • Work independently and in teams while supporting a diverse population of users.
  • Provide excellent organizational and interpersonal/human skills.
  • Perform accurate work without close supervision or oversight.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problem solving.

Education and experience

  • Minimum: One or more years of related experience; High School Diploma or G.E.D.
  • Preferred: Associate’s degree.

Additional skills and attributes

  • Ability to present a positive image of the college and the Facilities Department in relationships with others and in personal habits.
  • Neatness in personal habits and dress in accordance with tasks.

Language skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Mathematical skills

Ability to calculate figures and amounts such as discounts, percentages, area, and volume. Ability to apply concepts of basic math.

Reasoning ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Licensure and certification

  • Must have a valid driver’s license.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to stand, walk, climb, use hands to finger, handle or feel, and reach with hands and arms.
  • Occasionally stoop or crouch.
  • Regularly lift up to 25 pounds and occasionally lift 50 pounds.

Work environment

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