Full-Time Center Operations Supervisor

About the role

Center Operations Supervisor, responsible for overseeing daily clinic operations and supporting the Practice Manager to achieve performance goals and ensure safe, high-quality patient care.

Responsibilities

• Manage staff attendance, schedules, and coverage
• Oversee front desk activities, patient flow, and transportation logistics
• Conduct operational rounds and monitor performance indicators
• Maintain facility safety and cleanliness
• Support recruitment, onboarding, and performance management
• Utilize dashboards for process improvements
• Facilitate team huddles and service recovery
• Implement new initiatives and procedures
• Resolve conflicts and collaborate with leadership to optimize workflows

Qualifications & Skills

• 2+ years customer service experience
• 1+ year team leadership preferred
• Problem-solving, critical thinking, collaboration, adaptability, and a positive attitude
• Proficient PC skills
• Associate's degree required, bachelor's preferred
• US work authorization

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement options
• Wellness programs