Full-Time Bar/Restaurant Supervisor

Duties

• Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
• Reports any deviations from policies, procedures, brand standards and regulations to management.
• Complies with all guest service basics such as uniforms, name tags and proper guest greeting.
• Knowledgeable on OBS facilities and services to assist guests as appropriate.
• Ensures all communication containing Company, OBS, brand and guest information is consistent with privacy policies, practices and regulations.
• Impresses guests with quality and timely service in a pleasant and friendly manner.
• Tips Certification as well as Serve Safe within (90 days from hire date).
• Remove dirty, glasses, dishes and silverware from occupied tables.
• Able to discipline and document team members.
• Clear empty tables of glasses, dishes and debris and place items in proper areas.
• Reset the tables, and Sanitize.
• Complete and roll out drink specials and happy hour drink menus.
• Assist in Scheduling of team members as needed.
• Clean all spills and breakage immediately.
• Keep floors clean and dry.
• Assist servers with all aspects of service as requested.
• Report any damaged or worn items to management.
• Not required to use cell phones for position use only when contacting supervisor or emergencies.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Monthly inventory completed at month end.
• Maintain labor control.
• Ensure daily side work is complete.
• Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
• Report any incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
• Check with manager / supervisor before leaving work area for any reason.
• Perform special projects and other responsibilities as assigned.
• Any other tasks / duties as requested by management.

Qualifications

• High school education or related experience.
• Familiarity with hospitality industry practices preferred.

Skills And Abilities

• Ability to understand and provide friendly guest service.
• Ability to properly use cleaning equipment and supplies.
• Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.
• Ability to follow an appropriate course of action based on policies and procedures.
• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
• Ability to satisfy the legal requirements for employment within the jurisdiction.

Job Type

Full-time

Pay

From $15.00 per hour

Expected hours

40 per week

Benefits

• 401(k) with matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance