Full Time Assistant Manager -Millcreek Mall
Build-A-Bear Workshop · Erie, PA · 3 wk ago
ManagementFull-time
Responsibilities
- Aid the Chief Workshop Manager in assigning daily tasks to associates and directing their work.
- Support hiring and promotion decisions, offering feedback and making recommendations.
- Lead and inspire your team during shifts, enforcing policies and standards.
- Identify and report potential violations to the Chief Workshop Manager or District Manager.
- Recommend appropriate disciplinary actions and assist in delivering corrective actions.
- Drive sales as the Floor Leader, coaching Bear Builders and fostering an engaging Guest experience.
- Ensure merchandising displays adhere to brand standards and maintain a cohesive store environment.
- Exercise common sense and independent judgment to maintain operational efficiencies and resolve issues.
- Oversee inventory management processes, including receiving, stocking, and conducting counts.
- Build and develop a high-performing team that consistently delivers an exceptional Guest experience.
Requirements
- At least 2 years of store management experience in a customer-centric business, preferably in specialty retail.
- A high school diploma with a basic understanding of common store technology solutions.
- Preferred qualifications include 2-4 years of store management experience and an associate’s degree in business, management, or a related field.
Behavioral Traits
- Thrives in a high-engagement Guest experience environment.
- Balances creativity and fun with accountability and dependability.
- Connects with and inspires others to drive results.
- Exercises common sense and sound judgment in ambiguous situations.
- Displays strong initiative and self-direction.
- Unites teams to deliver strong results.
- Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure.
- Lets a confident extraverted style that can enliven, engage, and positively impact individuals and groups.
- Maintains a positive outlook despite challenging circumstances.
Working Environment
- Ability to work a typical retail schedule, including days, evenings, weekends, and holidays.
- Indoor/outdoor mall, strip center, or other retail location work environments.
- Lift up to 25 pounds.