Jobs · Management · Pennsylvania

Full Time Assistant Manager -Millcreek Mall

Build-A-Bear Workshop · Erie, PA · 3 wk ago
ManagementFull-time

Responsibilities

  • Aid the Chief Workshop Manager in assigning daily tasks to associates and directing their work.
  • Support hiring and promotion decisions, offering feedback and making recommendations.
  • Lead and inspire your team during shifts, enforcing policies and standards.
  • Identify and report potential violations to the Chief Workshop Manager or District Manager.
  • Recommend appropriate disciplinary actions and assist in delivering corrective actions.
  • Drive sales as the Floor Leader, coaching Bear Builders and fostering an engaging Guest experience.
  • Ensure merchandising displays adhere to brand standards and maintain a cohesive store environment.
  • Exercise common sense and independent judgment to maintain operational efficiencies and resolve issues.
  • Oversee inventory management processes, including receiving, stocking, and conducting counts.
  • Build and develop a high-performing team that consistently delivers an exceptional Guest experience.

Requirements

  • At least 2 years of store management experience in a customer-centric business, preferably in specialty retail.
  • A high school diploma with a basic understanding of common store technology solutions.
  • Preferred qualifications include 2-4 years of store management experience and an associate’s degree in business, management, or a related field.

Behavioral Traits

  • Thrives in a high-engagement Guest experience environment.
  • Balances creativity and fun with accountability and dependability.
  • Connects with and inspires others to drive results.
  • Exercises common sense and sound judgment in ambiguous situations.
  • Displays strong initiative and self-direction.
  • Unites teams to deliver strong results.
  • Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure.
  • Lets a confident extraverted style that can enliven, engage, and positively impact individuals and groups.
  • Maintains a positive outlook despite challenging circumstances.

Working Environment

  • Ability to work a typical retail schedule, including days, evenings, weekends, and holidays.
  • Indoor/outdoor mall, strip center, or other retail location work environments.
  • Lift up to 25 pounds.

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