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Jobs · Business Development · Washington

Full-Time Account Manager - $32.26/hr Kelso, WA

Sunstates Security · Kelso, WA · 3 wk ago
On-siteBusiness Development$32.26/hrFull-time

Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

Job Skills / Requirements

  • HIRING IMMEDIATELY
  • Sunstates Security is hiring a Full-Time Account Manager in Kelso, WA. This position will work the first shift and offers a pay rate of $32.26/hr- paid weekly.
  • Anticipated start date: 07/02/2026
  • **Applicants based out of Oregon are welcome to apply!**:
  • Oregon applicants will be considered based on the following:
    • Applicant is located within a two-hour range of the Kelso site
    • Applicant holds a valid Oregon DPSST Security license
    • If hired: Applicants will apply for and pay out of pocket to obtain a Washington state security guard card within 90 days of employment at the Kelso site. (Our hiring managers will assist you with this)

Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!

General Requirements

  • Minimum one year security officer, military, or Law Enforcement experience preferred.
  • CPR/First Aid certification preferred
  • Experience in supervisory or management
  • Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check.
  • Exceptional report writing skills and the ability to observe and report incidents accurately.
  • Read and understand written instruction and communicate information and ideas in clear and concise written form.
  • Must regularly stand or walk for extended periods of time and distance.
  • Must always be accessible for phone communication.
  • Mentally analyze a situation, solve problems, and make decisions under pressure in the area of responsibility.
  • Advanced level/knowledge of computers and technology
  • Great customer service and communication skills
  • Ability to regularly travel to all contracted sites for clients as needed

Management/Leadership

  • Lead, train, motivate, and develop site Security Officers while supporting efficient, ethical, and customer-focused operations.
  • Recruit, onboard, and support employees with HR and branch leadership while ensuring training, licensure, and qualification requirements are met.
  • Manage performance, coaching, corrective actions, employee relations, and officer records in alignment with company policy and regional guidance.

Operations

  • Cook up to set site goals, communicate objectives, and implement action plans for staffing and operations.
  • Manage schedules, time-off requests, weekly hours, personnel matters, inspections, scorecards, and eHub Quality Assurance checks.
  • Submit monthly Account Inspections by the 3rd and remain available for security questions or site events or assign a qualified backup.

Cost Control & Budgetary

  • Keep accounts on budget and aligned with service targets by addressing deficiencies and managing overtime, turnover, and uniforms.

Business Development & Customer Relations

  • Maintain strong customer relations to support retention and satisfaction while promoting Sunstates’ professionalism, ethics, and growth.

Additional Information / Benefits

  • The Sunstates customizable benefits package includes the following minimum components:
    • Affordable Care Act compliant Medical Benefits Program
    • Dental Insurance Program
    • Free Life Insurance
    • Disability Insurance
    • Paid Time Off & Bereavement Leave
    • Paid Holidays
    • Direct Deposit or Pay Cards
    • Employee Incentives
    • Referral Bonuses
    • Employee of the Month Award
    • Education Reimbursement
    • Service Awards
    • Employee Involvement Initiatives
    • Management Mentoring and Support
    • Career Advancement
    • 401K program

Education Requirements (All)

  • High School diploma or equivalent

Certification Requirements (All)

  • CPR/1st Aid
  • WA State Security License

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