Full Service Partnership Wraparound Supervisor

About the role

Under the supervision of the Clinical Program Manager, the FSPW Supervisor trains and supervises staff and coordinates the development and implementation of individualized services in the FSPW program. The FSPW Supervisor ensures services adhere to the High-Fidelity Wraparound practice, trauma informed and crisis stabilization models. This position reinforces and upholds compliance with Sacramento County Mental Health DBHS and EPSDT within the clinical and advocacy staff of the program.

Responsibilities

• (75%) Personnel Management Directly supervise Family Facilitators, Family Specialists, Family Partners and Youth Peer Mentors and provide regular supervision and coaching as needed.
• Process required personnel actions, including but not limited to, personnel changes, promotions, disciplinary actions, etc.
• Ensure timely and thorough completion of performance evaluations in accordance with agency policy.
• Ensure clients and families have timely access to and participation in CFTs by periodically auditing staff schedules and attempts to schedule CFTs.
• Monitor staff attendance at CFTs and CFT training sessions (both internal and external).
• Reviews productivity data on individual staff and provide support to the program in order to reach target goals.
• Ensure timely submission of required staff paperwork (progress notes, timesheets, mileage/expense reports, etc.).
• Oversee use of evidence-based human services practices and assure fidelity to models.
• Provide necessary and appropriate counseling or disciplinary action in accordance with agency policies, consulting with the Clinical Program Manager and Director of Mental Health as needed.
• Ensure accurate timekeeping and attendance records.
• Orient incoming staff to the program, Agency and County and provide training on requirements and regulations.
• Provide weekly individual and/or group supervision to staff.
• Participate in the assignment of cases to clinical and advocacy staff based on availability and skills as needed.
• Monitor the quality and quantity of staff’s documentation and, when needed, provide approvals in the electronic health record.
• Implement and monitor a tracking system to ensure the timely and thorough completion of county contracts and QM standards.
• Reinforce SCH and program policies related to daily responsibilities.
• Ensure that all HR policies and standards are followed regarding personnel management, which includes, but is not limited to, recruitment, training and orientation, evaluations, and employee discipline.
• Serve as a resource for program staff providing client services.
• Assume specific leadership tasks in the Clinical Program Manager’s absence when assigned.
• (25%) Other Serve as a role model and advocate for children and families involved in wraparound.
• Train staff on relevant human services models, monitor fidelity and participate in measuring outcomes in collaboration with CPM and QI Department.
• Ensures that clients in the FSPW program receive the level and type of services required to meet established contract goals.
• Monitor and ensure effective linkages with community and agency service providers.
• Participate in training activities in relation to clinical and advocacy services as directed.
• Establish and maintain positive and effective working relationships with internal staff and external resources.