Fulfillment Operations Manager, Future Opportunities

About the role

The Fulfillment Operations Manager reports to the Director of Operations and plays a key leadership role in our growing 3PL operation which includes e-commerce and wholesale customers. This position manages approximately 20+ team members and is responsible for developing, supporting, and maintaining the resources and processes necessary to efficiently manage and improve DC operations.

Responsibilities

• Maintain records on working hours and meet financial projections of team
• Consistently review operations and recommend and implement improvements as cleared by upper management
• Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost
• Direct supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily
• Drive efficiency in operations by continuously improving current processes and practices
• Create and maintain departmental spreadsheets of performance, cost per piece and accuracy
• Promote a safe working environment
• Report all incidents and injuries
• Perform other duties as assigned

Requirements

• A leader with the ability to influence
• A high level communicator both orally and written
• Able to multi-task and adapt to a changing environment
• A Problem Solver
• Team oriented with strong interpersonal skills

Qualifications

• 5+ yrs warehouse operations experience within one of the following: replenishment, receiving, outbound, inventory, special projects & returns
• 3+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels
• Systems experience with WMS, OMS, Excel, and other Office applications
• High School diploma or GED
• Top candidates will also have: Successfully utilized data to support decisions and drive success in your responsible areas, Prior 3PL operations experience, Prior B2B wholesale experience

Skills

• Leadership
• Communication (oral and written)
• Multi-tasking
• Problem-solving
• Teamwork

Benefits

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay

Details TBA

Schedule

Ability to work 1st or 2nd shift schedule