Fulfillment Center Supervisor - Inbound

Description

The Inbound Supervisor at our fulfillment center oversees the daily operations of the receiving and putaway. This role ensures inbound shipments are accurately unloaded, inspected, processed, and stored, while maintaining high inventory accuracy and quality standards.

Responsibilities

• Supervise and coordinate the activities, including unloading, receiving, inspection, staging, and putaway, ensuring timely and accurate processing of incoming shipments.
• Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards.
• Ensure adherence to company policies, safety procedures, and quality control standards.
• Collaborate with warehouse leadership and other departments to optimize workflow and resolve operational issues.
• Maintain an organized and clean work environment in the receiving and putaway areas.
• Monitor and report on productivity, error rates, and accuracy; implement corrective actions as needed.
• Assist in developing and implementing continuous improvement initiatives to increase efficiency.
• Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts.
• Promote a positive, team-oriented culture and support employee engagement.

Requirements

• High school diploma or GED required; associate degree or relevant coursework in supply chain or logistics is a plus.
• 2+ years of experience in warehouse operations, with at least 1 year in a lead or supervisory role.
• Experience with warehouse management systems (WMS) and RF scanning equipment.
• Strong organizational and problem-solving skills.
• Effective communication and leadership abilities.

Qualifications

• You’re proficient in English (verbal and written).
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of OSHA safety standards and best practices in warehouse operations.
• Flexibility to work various shifts, including weekends or holidays, as needed.
• Ability to lift up to 50 lbs. regularly and stand/walk for extended periods.
• Comfortable working in varying warehouse temperatures and conditions.
• Manual dexterity to operate warehouse equipment and tools.
• Experience with Lean or Six Sigma methodologies is helpful.
• Forklift certification preferred.

Skills

• Warehouse management systems (WMS)
• RF scanning equipment
• Organizational and problem-solving skills
• Effective communication and leadership abilities

Benefits

• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered!
• Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers.
• Bonus Fulfillment Center Perks: Free Nike Airs, On-demand pay options, Team member appreciation events and recognition programs, Casual dress code, Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers.

Pay

The hourly range for this role is based on including but not limited to qualifications, experience, equipment, and geographical location. Encompass is a pay for performance-company. In addition to base pay, some roles offer a production bonus depending on the role.

Schedule

At Encompass, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The hourly range for this role is based on including but not limited to qualifications, experience, equipment, and geographical location. Encompass is a pay for performance-company. In addition to base pay, some roles offer a production bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid holidays, paid parental leave, and professional development opportunities.