Fuel Investigator- Orlando area

About the role

As an Asset Protection Investigator - Fuel (API-F), you’ll support the execution of Asset Protection programs with a specialized focus on fuel-related loss. This role leads the identification, investigation, and mitigation of fuel theft across an assigned group of stores. You’ll combine investigative techniques, data analysis, and field partnership to address fuel fraud and Organized Retail Theft (ORC) activity. This position reports under the guidance of the Senior Asset Protection Leader in partnership with the Senior Asset Protection Advisor team while developing advanced expertise in the fuel loss prevention arena.

Responsibilities

• Conduct investigations into fuel-related losses, including payment fraud, POS manipulation, and fuel pump manipulation.
• Analyze POS transactions, fuel system data, and CCTV footage to identify patterns and suspects.
• Build and maintain cases on repeat offenders, including documentation for potential prosecution.
• Partner with law enforcement on fuel theft cases, including evidence preparation and case development.
• Develop investigative findings into an understandable format for presentation to law enforcement or district attorneys.
• Communicate with retail partners to identify and share emerging trends involving fuel theft.
• Track fuel theft trends across assigned stores and identify high-risk locations.
• Provide training and guidance to store teams on fuel theft awareness and prevention.
• Assist in testing and evaluating new fuel loss prevention tools or techniques.
• Support broader Asset Protection initiatives as needed.

Requirements

• Ability to engage and maintain excellent relationships with state, local, and federal law enforcement agencies.
• Ability to travel, which may include overnights.
• Ability to perform confidential investigations.
• Strong presentation skills and ability to work well individually as well as in a team environment.
• Ability to handle multiple projects and work all shifts, including weekends.
• Excellent oral and written communication skills.
• Ability to work with little or no supervision.
• Detail-oriented with strong organizational, analytical, and problem-solving skills.

Qualifications

• Bachelor’s Degree in criminal justice, pre-law, or related field preferred.
• 3-5 years of retail asset protection/security experience; fuel experience preferred.
• Knowledge of store documents (physical and e-reports) analysis, store surveillance systems, and day-to-day store operations.
• Investigative experience, including familiarity with ORC investigations.
• Proficient computer skills.
• Experience analyzing exception-based reporting (Zebra) data and formulating appropriate action steps to prevent company losses.
• Experience coordinating with law enforcement or case prosecution.
• Established affiliations with local, state, or national professional organizations.

Location: Remote/Field Based | Department: Asset Protection